-
November 2023 by Pablo Freidenberger
Excellent service, they gave us a room upgrade free of charge.
Clean room, close to everything and good price.
I recommend it.
-
September 2023 by Rocio Perez
Not recommendable!!!! hotel for homeless people and addicts. bad experience with this hotel, bad experience and bad treatment by the manager, a man of Indian nationality.They charged me 120 dollars for a room that when I entered, it smelled bad, it had dirty pillowcases, they offered to change them, when they took them out to put new ones, the pillows were stained with BLOOD. from that moment I did not want to sleep there!!!! I don't want to imagine the amount of blood that could be on that mattress among other things. we kindly asked for a refund as seeing blood in there gave me no confidence to stay in any room. This man went crazy, and he did not want to return the money, which was fair because the room was not in good condition, he yelled at us, he closed the window in our faces, he did not want to communicate with the supervisor, he threatened to call the police , for asking for a refund, which I asked him to please call the police, he did not. he closed the window in our faces and left. after yelling at us and giving us a hard time. he decided the right thing to do was pay us back. I don't think any normal person would like to know that they sleep on blood. The explanation he gave us later was that many drug addicts and homeless people sleep there, and sometimes they cut themselves because of that there is blood... which was consistent with an area like that, which according to him is normal. In short, if you want to sleep on old blood stuck to mattresses and pillows covered by sheets, this is your place!!!
-
September 2023 by Carole Musch
This room was pathetic, room was pathetic. Filthy shower, curtain, tub toilet, everything was filthy has a clanky bottom aluminum or some kind of noisy metal around the base of bed. Sheets looked used. Toilet ready to fall over. Windows were dirty. Pool not filled. No receipt. This was awful. Will not recommend!
-
August 2023 by Jeremy Burroughs
Room filthy. Underwear still in drawer from past customer. Holes in walls. Bathroom drywall patched unpainted and blackmold. The day before my checkout customer called police to try to get deposit back told to take them to civil court. The day of my check out three people leaving had security deposit taken. I would recommend staying anywhere else in grants pass. Have stayed in bed bug infested cinder block hovels in the third world that left me better rested and less violated upon checkout.
-
July 2023 by Aqua Queen
Had a dirty room. Bathroom needs repair as there was holes on the ceiling, on wall in tum and around shower. Tried to use the microwave and the outlets didn’t work. Had to move microwave to and spot in the room. The female person taking checking in was very very rude and disrespectful towards my Son and daughter. Said check out was 10:30am, no breakfast offered and the pool was empty and broken.I called at 8am to get late check out and the same rude female said there was as no late checkout and i needed to check out at 10am.After arguing with me about saying their contract says 11am checkout and the placard on the hotel room wall clearly states an 11am checkout, she still argued with me.I had a horrible stay there. Would never recommend going there to anyone.Oh, she did finally say i could check out at 11am and i did.Very rude people with very poor service in a horrible room and in top of that they charged $89.00 usd not what they advertised as on priceline and google maps.
-
July 2023 by Nichole Carlen
This place is a joke. The owner refused to accept the reservation I made and paid for online. Wanted to argue with me about having the reservation I showed him the confirmation number and he said he wouldn't accept it. He had a problem with the card we used even though the payment went through. I wanted to call the cops cuz I felt like I had been robbed. He disrespected me cuz I'm a woman just a horrible horrible person he is. This trip has been stressful enough it's for my husband's uncle's funeral and this guy just made it 10 times worse.
-
July 2023 by Ernesto Luna
I reserved this hotel because I needed 3 beds. The owner called me to ask for my arrival time it was 11 p.m. the first thing he asked was how many people would stay I told him I had 4 little children he charged 10 extra for each child. I was about to walk away. but I was tired, these Indian hotels owners are so rude and so greedy most of the time, on top of that they go before the house keepers and steal the tips and pay them as little as possible. Will never stay in this place again.
-
July 2023 by Kelly
Horrible
-
July 2023 by Anthony Jones
Clean but not great, Wi-Fi was inconsistent. Pool was empty and we were never told. Tv did not work
-
July 2023 by Darrell Faler
Very, very rude, people do not rent here. We'll never, ever recommend this place?...
-
June 2023 by Keri P.
Nice accommodations. Don't judge it by what you see on the outside. Inside looks updated. Unfortunately when we visited pool was not working. Good staff
-
June 2023 by Robert G.
Paid, walked into room that was filth. Found black hairs on the bath towels, door and then in the bed, immediately walked back to office to get money returned and left. But if course they refused to refund me and I'm still fighting it. Spent 5min there and they still wont pay me back. Frauds and disgusting people.
-
January 2023 by EB
I asked the office clerk if I could have a note floor. He was so rude about the whole thing. I asked because I had a very large suitcase. The room was big had a nice computer chair. Shampoo and conditioner came in packets. Air conditioner was kinda
-
January 2023 by mistic wolf
The manager is belligerent and used an excuse to make it so I wouldn't get my deposit of 100 dollars back the boxspring if you can even call it that was horrible and creaked with every move that you made. Would not recommend to anyone motel 6 is better then this place.
-
January 2023 by Michael W
First time staying here at the Sunset Inn. My room was fairly large, immaculately cleaned, and offered all the bells and whistles. The air conditioner worked well, but was noisy. Other than that, I slept peacefully. I would recommend this place.
