Rite Aid is a leading drug store chain offering pharmacies, health and wellness products, photo printing, and savings through its loyalty program. Its mission is to improve the health and wellness of communities. Reviews highlight that the staff in the pharmacy, including the pharmacists and technicians, are very polite, kind, caring, and patient. They are described as extremely friendly, caring, and very knowledgeable. Customers report that the employees work hard to help everyone in a timely manner, even right before closing or when traveling, and provide very good customer service. Staff take time to explain cost-saving options like discount apps, helping customers who are stressed about affording medication. The pharmacy is consistently noted as the busiest section of the store, and lines can be a bit long at times, though brief waits are a welcome surprise. While the store in general can have issues answering phone calls, the pharmacy team is consistently praised for being pleasant and helpful even during the busiest times, exceeding customer expectations for their everyday health and wellness needs.
They never answer their phone for the pharmacy , all my meds are filled a week late , if there's a problem witha rx I don't find out until I go down there or call 15 times in a row to where someone finally answers the phone
February 2024
This is an extremely clean store, with a very friendly and personal staff.I have to drive fifteen minutes farther to go to this store, but it’s really worth it.
February 2024
I’m satisfied with Rite Aid is the finest pharmacy no need to check any other ones
