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April 2021 by Sandy D.
Wow, found out Randy hands off some of his work to accountants whom are working from home due to Covid 19. Doing my taxes off site does not set well with me. Privacy with the information relayed is seriously in question here to me. When asked for status on taxes I was immediately told they are in process with an accountant working from home due to Covid 19 and has children so is only working part time. Children come first was boldly stated to me. I understand the Covid 19 issue, I asked again and several times was told in process and when asked when the taxes would be completed, I was told no answer to that and an extension had been filed for the May term and would be extended after that should the taxes not be completed at the term time. So the person I spoke with became very defensive at my insisting for a time line and said in this case we should just disengage. I did not choose to disengage, only asked for the status. Asked to have the CPA contact me. Call ended. 10 minutes later or less I received call thinking it was the CPA . Wrong. It was the secretary who advised me we had been disengaged and to pick up my paperwork. When I did pick up my paperwork I stated I was not being rude, but I was clearly asking for a report and no one wanted to admit nothing had been done. It was easier to just get rid of me. I requested to speak to the CPA and have him contact me. Nothing, no call no explanation, nothing. So if you want your taxes done by the CPA or by an outside accountant in their home, you make the choice. I will not give this service a good rating. Not by a long shot. Yes, I am a firm person and deserved a better response than to just tell me we are disengaged. They might as well have just told me to go f.... myself if I wasn't satisfied with their response. WWJD.
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September 2020 by Arden Rowe
Randy has always been great and providing accounting assistance at a good price. I have used him for the past 6 years and he has made dealing with my mother and grandmothers estates a breeze when it comes to the taxes side of things. Randy is great and providing a personal experience and makes me feel important at his business. Even though I have moved to CA I still use him because I have yet to find a more professional and polite CPA.
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November 2019 by Eric Leal
Randy is as honest as the day is long. A trusted family friend!!!!
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January 2019 by Linda Keenan Leahy
took over a year to complete our taxes, did not find any tax breaks for us, would not make payment arrangements when we had a roof come off of our 4 plex and we needed to pay all expenses up front, over $20,000.00. Nice people, but for us, way too expensive and no special outcome. Costs for each year, $1,500 and taxes ranged in $5,000. For a small rental business with 1 four plex. I would not recommend their work, nor the length of time to get it done. I am very disappointed.
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February 2018 by Curtis Townsend
They've done our taxes for the last couple of years. Not no more. When we got a call from them saying that we were going to have to pay over 5000 to the feds, my wife went to the IRS site and entered all the information correctly on TurboTax and dropped that amount down to 2300. I guess we're going to double check last years return also.
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January 2018 by Eddy Poague
Jeremy and the staff at Randy Jentzsch & Co. have made my life as a business owner much more manageable. The amount of time this office saves me every month is invaluable. They are Experts in Payroll, Accounting, and Taxes. Accompanied by their affordable rates, i would Highly recommend them to anyone in need of less stress and a professional Accounting office in their life.
