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“I came into the bank today to see about cashing a check that I was given by one of your customers. I have never cashed a check with your bank. Ashley explained to me she would need to set up an over the counter profile, I did not understand what that meant so she explained it very well and I thought it seemed like a lot so I decided to just go to my bank and do it. I want to say Ashley was so kind and so helpful with such a bright smile. Ashley also told me a bit about your accounts you have and that she would love to have me bank with wafd. I really think I might switch banks just because how kind she was and her smile. Thank you Ashley for your help today, I hope to see you next time when I have more time to set up the profile or an account. ❤️❤️”
“Hi to the awesome people of the Interstate Bank! I want to thank you for all that you do for your customers. You're all one of a kind. I'm so blessed to have a bank with incredible people that work there, I've had help getting my car to work when I was broke down at the bank and had help getting my money back when my card was hacked, you guys definitely go over and beyond for your customers.”
“Elizabeth Weber was exceedingly helpful, and without her I do not believe my intended transaction would have succeeded. Just one more reason I chose WaFd for my banking!”
“I had a car loan through First Community that I paid off. I’ve had a Wonderful experience through the years with the staff. When I sold the vehicle and needed a lien release, I called and fortunately got Brandon Bradley to assist me. My expectation was waiting days or a week to process and mail to me. Oh was I wrong! Brandon did some leg work, called me back immediately, and ended up emailing it to me. All of this happened in an hour….Massive KUDOS to Brandon!! I Appreciate you!!”
“Banner is the best bank. I used a credit union for 30 years, and they treated very poorly. Banner has excellent customer service. Very responsive to customers. They even sent a card on my 1 year anniversary with them. Thanks Banner.”
“Great staff. Very friendly! Did have to wait 10 minutes or so before I was able to get in. But once in, was taken care of. Just the right amount of time to conduct my business.”
“Love my Credit Union!! They have awesome friendly tellers especially Veronica my favorite. Just recently I was helped with some fraud use on our account. Highly recommend this institution! ?”
“Love RCU, they are the best!! I've got everything through them... have and several car loans... easiest loan process EVER!! I would, and have, recommended them to everyone!”
“Great option for personal and/or business banking. Have used for both for years and never was dissatisfied. Thoroughly satisfied with my personal bankers attention and ability related to business and personal needs. Highly recommend People's.”
“I was having some issues with PayPal trying to charge my bank account multiple times for a payment that had already been paid and I was frustrated to tears, but Heather from the Eugene office got on the phone and was so kind and understanding. She helped me with stopping the payment so it didn't happen again, gave me options going forward to stop that from happening and sent me forms through email to help me out. Her and I were disconnected and knowing how upset I was already she called me back to finish what we were doing instead of just letting it go and making me call back in and having to start all over with another representative. Her compassion and kindness and exceptional customer service will keep me a customer with NW Community for a long time. Thank you Heather for being the perfect example of what amazing customer service should be like and for all your help.”
“Received a check in the mail from Silicon Valley Bank. Looked too good to be true so went into Wells Fargo for advice. A very nice gentleman named George helped us and pointed out that Silicon Valley Bank is now permanently closed. He told us how this could have been a financial disaster in so many ways. It was just another scam. I have been with Wells Fargo for 25 years and once again they have been very professional and of great service!”
“Most friendly & helpful staffSad to here they're closing this branch the end of this month. Staff here so much more helpful & nice! Hopefully they'll all move to the main branch on 6th street!”
“I have banked with US bank for about 10 years. I always have a good experience there. Yes sometimes it's crowded but they move the lines quickly. Good customer service. I would like to give a shout out to Scott. Always has a smile on his face and gives great service.”
“Autumn at Umpqua in Grants Pass is the absolute best. She is professional, kind and is always helpful when we need something. As a small business owner, it is important to be able to rely on your banker. Autumn Violette is that person for us.”
“The leadership there is amazing!!! Jason Carnes is a wealth of information and works very hard to earn the business of the community. If you’re looking for a bank that’s going to treat you well this would be the place!!”
“I have been a member for over a decade, they have decent rates on auto loans and C.C. But I recently had my credit card limit raised and my interest rate when up even though my credit was better than the initial set up, hmmm... I was told they have new rates now? But seems like the original terms should be honored since this wasn't a new card. Slow at times, but the app is good and i'm content staying here for now.”
“I love this Chase Branch. The whole team is always willing to help. It's the workers that make the experience great. It's too bad they closed the branch on the other side of the town. We need another branch to cater to the needs of the growing community.”
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“Cassidy and her team were truly outstanding! I'm grateful for their efficient service, unlike the experience I had with Rogue Credit Union. First Community Cu provided excellent care for me.”