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August 2024 by Rodrigo chavoya
I had a major issue with my van handled thoroughly and professionally by Cody.
Every now and then plans don't go as...planned. we were driving from Seattle to Los Angeles when our van started to spill oil on the freeway. we pulled to the nearest Autozone the map sent us to. so I walked in with our problem but the staff were unable to help us. my brother noticed Paradise express lube across from the Autozone, walked over and explained to Cody what happened which then he said to bring the van over and he'd took a look. He must have seen how anxious I was and calmed my nerves by explaining what was wrong with the van and that it was pretty common with my make and model specifically. He helped us out by finding a uhaul and a place to rent a car for our trip. He said he could fix it and have it ready within a week (depending on the parts arriving). So we made it to California and back to Seattle without an issue. Within 2 days called Cody called and said we could pick the van up. it was ready! I am glad there's folk like Cody all over the world. Calming nerves and helping the helpless. I Highly recommend Paradise express lube and the people running it.
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August 2024 by Robert Coleman
Good service and rather quick for oil change, nice professional staff. Unfortunately prices are going up.
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June 2024 by Meghan Boehm
We send a lot of vehicle maintence and repair work to Paradise Auto and have receive stellar service from them. Just yesterday we had 1 vehicle in the shop and another that needed to go in but no available staff to take it or pick up the other vehicle. Paradise brought our vehicle to us, picked up the other one and had it completed before the end of the day. This is top notch customer service! We really appreciate the partnership and service that Paradise continually provides us.
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May 2024 by Jeff Correia
Never been.
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September 2023 by Joe Lander
Run by a bunch of Clowns.Go elsewhere.
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August 2023 by Paxton Muschanow
I bought a vehicle from you guys back in February, which was a 2013 ram 1500 Laramie, it was an " As is purchase" in which that paper was in the glove box and I didn't know it was there. I do wish the road safe of the vehicle was met, I do not have a horn, and I have a crack in the driver side part of windshield. I also called the auto express lube to fix some more issues I found that the warranty I received should fix and I went through 2 different people just to be told that the manager wasn't in, and to give my name and number so he can call me back. It's been 4 days and I did not receive a call back from him. Other than that, I do love my truck she runs and drives great.
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July 2023 by Chuck Hildenbrand
Fast friendly and didn’t even try to sell me stuff I didn’t need highly appreciated and recommend
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May 2023 by Ken B
Overfilled my automatic transmission fluid got me in and out took a cord out excellent service, great price fast and easyServices: Auto engine diagnostic
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April 2023 by Jarrod Campbell
Tightened up a fuel line hose clamp preventing a fire in my Classic car. Was able to make price adjustments for rare filters which I brought which they did not have but were willing to provide the labor for. Thanks fellas!
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April 2023 by Terri W.
I had my car detailed at Paradise Auto Center. They did an excellent job. My car was a 2007 Nissan. The interior was light tan. It was very soiled. They were able to getting looking new. Another thing is my headlights were all cloudy. They used a special grinder with cement. The headlights look brand new and are supposed to last a long time. Couldn't be happier.
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February 2023 by win lac
Ok so I bought my truck from Richard at Paradise in Medford. I bought it 6 months ago. Had an issue with it last week and called Richard. He told me to bring it to Cody in Grants Pass and I thought to myself oh boy here we go. I bought the warranty because I was told it'll cover most anything. We'll see! Brought it to Cody and he looked the truck over, found a misfire cylinder 4. Looked at the warranty and yep its covered. Unfortunately the deductible is 100.00. The part I bought at Napa was only 74.00, so I bought it and Cody put it in the same day and sent me on my way! No charge putting it in. Cody gets a 5 star review!!! He really looked out for me!!!! Thank you Cody.Service: Auto engine diagnostic
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February 2023 by Billyduane Keen
My car had an exhaust leak and I wasn't sure if I needed it welded or replace so I brought it to paradise on a friend's recommendation. The service manager kept me informed through the whole process it was fixed quickly and the cost was very fair. The service manager was super nice and all his guys were equally nice. My car is running great and is so much quieter. Thanks cody you really saved me. Excellent job.Service: Exhaust
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October 2022 by Stuart S.
My car hasn't had a good wash in a while and came out like new! I definitely recommend this facility!
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September 2022 by jeffyrey jackson
I've had a couple oil changes done there. I wish I had a little bit more experience technicians.
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August 2022 by David Donovan
My Mopar was down...And...were back she sounds healthy now woohoo Shawn Haugen at Paradise Auto had my rides parts ordered and the top end rebuilt and dealt with warranty claims and had my car back to me in exactly one week. I highly recommend Paradise Auto for all your car needs book your appointment today! I have gone hereb3 times and have been very happy with them every time. Anyone who leaves a bad review is probably trying to get over on this business. I have never had a bad experience.Services: Air & cabin filter replacement
