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October 2023 by steven marshak
Just bought sneakers for our son’s cross country season. They had good brand options. They also have a good variety of insoles. Logan was extremely helpful and friendly. I would definitely recommend others to shop there.
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October 2023 by Jacob Wheeler
Haylee was exceptional with her knowledge and customer service. I was torn between two styles of Hoka shoes, but with help and suggestions of how to get the exact feel I wanted, she was able to get me into the shoes with a liner that give me the stability and bounce I was looking for. I work on my feet all day and the shoes have been amazing. Highly recommend!
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October 2023 by Brittany Wheeler
My hubsand and I recently purchased shoes here. Haylee helped us find exactly what we were looking for, was super knowledgeable, and very sweet with our toddler. Couldn't have been happier!
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October 2023 by Joella Jacobson
I have real problems with my feet! Walked in one day (pronating in new shoes) on my way to the gym and Felicia knew exactly how to fix a problem I’ve dealt with for decades. Even Spectrum Orthodics couldn’t help like she did! These gals have the knowledge and know exactly how to get a comfortable fit. She really preformed a miracle. ⭐️⭐️⭐️⭐️⭐️
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October 2023 by Hans Roest
Bought shoes today at Beck's Shoes for myself and my wife. This store carries quality footwear. The staff is professional, courteous and very knowledgeable . It is good to have a full service shoe store in town, rather than a grab and go store. True service is a great experience.
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October 2023 by Suzanne Steffy
I found the best person to help me with my foot needs from socks to shoes to boots! Felicia is so knowledgeable and kind.
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June 2023 by Alleyna Keith
I’ve purchased my Birkenstocks here and so I recommended to my partner to purchase shoes here too. At the time of purchasing, the guy with the beard was super helpful and kind. He said to come back if there was any issues.In less than two months, the soles were coming off of these almost $200 shoes. My husband came in to get assistance and instead of providing any solution, that same guy that was helpful became dismissive, rude, and argumentative. Even if it wasn’t warrantied, he absolutely did not need to be rude about it and basically ended the conversation by saying “bye.” He should be fired for treating customers that way. Extremely disappointing. The older gentleman that works there seems kind, but it’s not worth shopping here if they’re only pleasant to deal when you’re purchasing. Shop elsewhere.
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June 2023 by EuGene Keith
I purchased a pair of work boots from here and the glue holding the soles on started to lose its bond and peel off after a bit more than a month, so I decided to bring them in and see about getting them warrantied, as they claimed to have a “90-day warranty”. The younger guy with the beard asked what I did for a living and I responded with, truck driver. He went on to tell me that I should have chosen a heavier-duty boot and it was my fault for choosing a light-duty work boot (when I purchased the shoes initially he asked what I did for a living) and when I asked for his name he responded with “bye”. I decided to hold back any rude comments and just walk out of the store as there was another gentleman in there with his daughter. To the younger guy working there- you should be ashamed of yourself to be ruining the reputation of a business brought up by someone other than yourself by providing utterly disgusting customer service. If that is the owner's son as some of these other bad reviews are stating then that explains why he is still employed there.
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June 2023 by Sean Martin
The selection is okay, but the real value comes from the service. They helped me with a decision on buying shoes and were very informative. I recommend getting your questions answered here.
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June 2023 by Alleyna K.
I've purchased my Birkenstocks here and I recommended to my partner to purchase shoes here too. At the time of purchasing, the guy with the beard was super helpful, and kind. He said to come back if there was any issues so we did. In less than two months, the soles were coming off of these almost $200 shoes. My husband came in to get assistance and instead of providing any solution, that same guy that was helpful became dismissive, rude, and argumentative. Even if it wasn't warrantied, he absolutely did not need to be rude about it and basically ended the conversation by saying "bye." He should be fired for treating customers that way. Extremely disappointing. The older gentleman that works there seems kind, but it's not worth shopping here if they're only pleasant to deal when you're purchasing. Shop elsewhere.
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March 2023 by Misty Sims
Never again! And I have never left a super negative review. Guy was of no help, negative, and my husband was surprised I lasted in there the few minutes I did. We used to go years ago, not anymore. Went down the street and found 3 very helpful and nice ladies. $500 later, and I am a happy girl!
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November 2022 by brandon snyder
Great service! Great prices all around Great place to get new boots
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September 2022 by Kelly Castillo
Love the store and there product but the salesman with the beard could use some customer service skills hes very rude
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January 2022 by Vintage Bee
Norris Boots and Shoes is my go to place for my shoes. I purchase the same kind every 6 months and if they don't have them in stock, it only takes a day or two to get them. My husband buys his work boots there as well and he couldn't be happier! Great prices! Awesome folks who work there!
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January 2022 by Tom M.
Do not shop here! I have always bought local and have bought 10+ pairs of boots/shoes from here over the years. The young guy that works here is rude and honestly doesn't care about his customers! Guessing they won't be around for much longer
