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September 2024 by MAIYA H
such a horrible experience & terrible customer service
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September 2024 by Brendon Books
witewally ur new wurker twistan helped me out so much!! he was witewally the best ting to eva happen to dis company. i hope to see him vewy vewy soon ;) i herd he plays fowtnite
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August 2024 by Billy DaMota (castboy)
Russ was awesome! Found me the car of my dreams! When I bought the car, the charger was missing in action but the team at Lithia ordered one for me, so all is good!!
I’m excited about my next EV road trip!
Highly recommend!!
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August 2024 by David Fortman
Initial search for new vehicle used Lithia's online listings, which were found to be comprehensive and later accurate. A message was left on the site for a sales person to call me, which was done by CHASE, the following morning.
CHASE not only answered my questions but went and made a video addressing my issues which he emailed to me. He then agreed to pull the vehicle offline until I could arrive at dealership a few hours later.
Upon arrival at the dealership, CHASE had the vehicle cleaned, fueled and answered all of my questions and after the test drive, I made the final commitment to purchase the vehicle. While waiting for the paperwork to be completed, he provided additional information about the car and its systems, offered to program my phone and set up options as per my needs.
I have purchased many vehicles over my lifetime, both personally and professionally. I found CHASE's service OUTSTANDING; the best I have experienced I also note that the staff processing the documentation was also top notch.
I want to thank CHASE and others for their professionalism, courtesy, patients and honesty.
I highly recommend this dealership, CHASE and other staff.
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August 2024 by ANEC KOLENOVIC
I would highly recommend them to family and friends. I had a quick easy smooth purchasing process. I want to thank Ava Smith for the smooth process.
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August 2024 by Peter Gonzalez
My boy Shannon hooking me up with the TRX. You da man!
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August 2024 by Shannon Egbert
Was time to upgrade into a new Jeep. I decided to go with the Gladiator because it's a Jeep truck and my wife said that we need a truck. I had an excellent experience. I purchased the vehicle. No one sold it to me. They didn't need to! NIGHTHAWK!!!
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August 2024 by Hali Brunck
My check engine light was on so I took it in to be looked at, they said it needed $7,000 in parts that were bad and needed immediate replacement. Declined to have that work done and picked up my car, check engine light was no longer on but I took it to another shop for a second opinion just to be sure. They said NONE of the parts this place said needed replaced actually needed replaced. Not sure if they try to cheat everyone or just women. Never going here again!!
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August 2024 by Sheila Devol
The folks here at Lithia are wonderful.
They were never pushy, nor too busy to answer questions. Every person made sure I was comfortable and never left me wondering.
I would ( and already have) recommend Lithia for anyone looking to make their first time car buy or their 20th . Great customer service!
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August 2024 by Stan Morrow
Chase is excellent person to work with. This is the second vehicle he has helped us purchase
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August 2024 by Nancy Swain
I wanted a car and knew what I wanted. Errett found it right away and made it happen. I am happy and pleased.
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August 2024 by Morgan Eastlick
I just recently purchased a new 2024 Dodge Ram 2400 and the salesman Russ Dunham did a great job. He did not pressure me and and the paperwork was ready when I got there. The deal was completed and I was on my way in 45 minutes.
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August 2024 by Tinamarie Navarro
Errett and Craig did an absolutely amazing job in finding the car that I wanted they went above and beyond great job I would highly recommend these individuals
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August 2024 by Leo Hart
Helpful, eazy to work with. willgo back in the future.
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July 2024 by Carlie Higgins
Russ was so awesome!!! This is the 3rd vechile we have bought here and won't ever go anywhere else.
So I wrote this review 11 months ago and I still feel the same way about Russ he's awesome!! But I will not be going back to this Lithia for our next purchaes or any other dealings with them again. I bought my car from them and got an extended warranty up to 60k miles. Well right before I hit 60k miles my back up camera went out so I made an appointment. By the time the service department got my car in I was over my 60k miles and they said since I was over my miles my warranty was no longer good. And they wouldn't honor it. I'm completely disappointed in their service and customer service and can not recommend them anymore.
