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January 2024 by Coach G
Thee best car buying experience I have ever had. You guys really worked with us being post bankruptcy! Thank you so much!
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August 2023 by Kathy Allen
We had a wonderful experience at Jim Sigel. Robin, our salesperson was wonderful. She listened to what we wanted and showed us cars that fit in that category. We did end up buying a wonderful car. The rest of the staff were great too. A painless car buying experience! I would recommend Robin highly!
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August 2023 by Nama R
It was nice to stroll the lot without being mobbed by pushy salespeople. When we were ready to address our questions, Steve Jones made himself available. Steve made our Truck purchase a great and stress-free experience. Thank you, Steve and the entire Grants Pass Automotive staff, for a job Well done.sincerely Joe and Sara Ross
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July 2023 by Esther Price
I have had my Nissan to five different mechanics in Grants Pass and gotten five different diagnoses of what is wrong with my car. The service department here was fast and reliable in telling me what was actually wrong with it. The customer service was top notch and I would recommend Jim Segel to anyone.
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July 2023 by Carl Strohmeyer
Our salesperson, Russell, was top-notch. We would buy a vehicle here just based on our interaction with him.However, the predelivery inspection was poor, with the entire left front lighting being disconnected.As well, I would recommend financing elsewhere, as Rogue Credit Union is very difficult to conduct business with (not that this is the dealerships fault, but I would recommend they look into alternatives for their customers).
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July 2023 by Michael Temm
Robin Bresley, who sold me my Nissan Frontier, is a great asset to your organization. She was friendly and knowledgeable (as were all the other members of the staff I interacted with). After the sale she took me on a tour of the dealership, helped with some connection setups on the truck, and then told me to not hesitate to contact her if I had any questions about functions on the vehicle. Best dealership experience I've ever had!!
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July 2023 by Shannon W
Kyle in the service parts automotive department kept me updated on my vehicle throughout the whole time. He gave me a rental car for the four days my truck sunroof was being repaired due to a factory defect leak. It’s not the first time I’ve used their service department with my other vehicle and every time has been efficient service. All the personal that I dealt with with phone calls, to turning in my auto were professional and friendly. Beautiful waiting room, free coffee and water and free rental for long waits to get me back to my life. They’re fantastic. And always a job well done.
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July 2023 by Luis Richards
This service department has two agendas. The first to sell you on service you do not need for their profit. Second to "fix" your cars problems by disconnecting or turning off features you need instead of property fixing the problem. I would not use this dealership again on a bet and will do all I can to warn others to do the same.They did not even tell me at time of service how to turn off the feature, they sent me a YouTube video telling me how to do it... ridiculous.
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July 2023 by Violet Price
Everyone there is amazing, very professional, all answered our questions.They never hurried us along while we was looking for a vehicle. They actually asked us what we was.looking for into a vehicle.My husband and I love our 2023 Nissan versa. Thanks you allSincerely Mr and Mrs Munyon
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July 2023 by Ashley Falk
I just got a car to get me to college. My sales person that was helping me was Robin. Robin is an amazing lady who was like my car genie and knew legit everything. She made the experience the best possible. And I absolutely love my new car!!!
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June 2023 by H LR
It's been 22 years since we purchased our (pre-owned) 2000 Chevy Silverado Z71 from Jim Sigel and they have helped to keep it in great shape through various bumps & bruises and excellent maintenance. Both Jeff & Geoff in the Collision Center got our tailgate mishap repaired seamlessly and quickly. Then KC, in the Service department, diagnosed our injection and fuel tank problems quickly, repaired them, fixed a number of lights, oil changed, 5000 mile service, brake fluids, checked everything and even gave us a low cost rental. These guys know their Chevrolet's inside & out! Everyone was helpful, courteous, and just simply awesome, and that includes the shuttle driver. Love our Chevy truck, looks & drives like new - thanks to all these great people! Senior & Veteran approved!
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June 2023 by JS Newbold
The only Nissan dealer in So. Oregon with any kind of inventory. Prices were reasonable. Tried to lowball me on my trade- in but we were able to come to an agreement. Super nice sales person, Andres.No high pressure sales. I probably won't come back for service only because I live in another county. I have no regrets about my purchase.
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June 2023 by Marilyn MacGregor
Taking my car in for service was easy and trouble free. Car was ready when estimated and all the employees I interacted with were professional and pleasant. I used the shuttle service and really appreciated having it available to me.
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June 2023 by Phil Harrison
I asked for the best trade-in amount for my car and and Jim Segal offered me a price I thought was quite fair. I then asked for a best price on a 2023 CR-V Hybird Sport Touring. The price measured well against comparisons and so the purchase was done. We are quite happy.
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May 2023 by Susan P.
Took my car in for warranty work. Done, happy.However,on the "test drive" somehow a wrench got lodged into my rear tire. They put my boot on it, and said becareful do not drive over 60, asked if they could at least put a used spare. Nope it's a liability. Hmm long story short...after 2 phone calls they offer 155$ for 1 tire. Nope! Customer service was horrible! Jim Hubbard sales manager was incredibly rude and dismissive towards us. They put Susan's life in danger sending her home ( 40+miles) on a boot, no spare, and a bye bye. Terrible customer service.See you in court.