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June 2024 by Sheri Richmond
I love the Grange, they are soooo helpful & friendly!!!!
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June 2024 by Christopher
It's ok. You can find the exact dog food here at Walmart for 30$, less not kidding! You can find more options for farming at tractor supply they have everything grange has but more, and I mean more. The only reason people go here is because they're too lazy to drive yo tractor supply. I wish they swapped locations.
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June 2024 by Gary Maupin
Always an enjoyable experience. Too many things to wish for. Thank you for the flowers that were donated to Hidden Valley high school
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May 2024 by curt Z
nice store & nice, helpful employees.
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May 2024 by Janie Jones
Always great
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May 2024 by Jessica Grissom
The Grange service yard is always prompt! And I love that the Grants Pass location also allows you to pay outside at the service yard. Looking forward to more locations adapting this!
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April 2024 by John Baker
My brother who has been a regular customer for the past 3 years had the cops called on him for a suspected " theft." He went in to find medicine for his dog and had placed a tube of medicine worth 8.99 in his pocket and forgot about it. After being approached, he admitted his mistake and asked to go back and pay. The lady in charge of "theft prevention" said no and called the police on him. Even the police asked if he can go back in and pay for it but again she refused. Now they're saying there will be a fine of a minimum $150 plus the 8.99 that he tried to go back in and buy. I'd expect this type of customer service at a walmart. Such a shame for it to happen here. Save yourself the headache and go to the farmer's store across the street.
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April 2024 by Judy Haer
Very expensive
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April 2024 by Autumn Boley
I asked one question, if they had anything to help with congestion in cats, the lady laughed and said no. I go look and there is plenty of options. I recommend not asking for help I guess?
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April 2024 by R Burchett
I bought 4 chicks (2 Silkie Bantams, 2 White Crested Polish Blacks) on 3/8 and by the morning of 3/11, all 4 were dead. They came with Coccidiosis. Lucky, I was able to keep the other chicks I got elsewhere from contracting it. When I alerted the manager about it, he pretty much shrugged his shoulders and said that happens. They weren't able to do any sort of refund/exchange even though the 1st one died before we went to sleep that night. Unacceptable. If this is a common thing, they should be feeding these birds medicated food while in the store to mitigate disease
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March 2024 by Fred Hall
They carry everything you need for farm, ranch and garden. Staff is helpful and knowledgeable. They support youth programs like 4H and FFA.
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February 2024 by lynda gossack
Super helpful with my issue involving gift card
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February 2024 by Chip H (Chipinator)
Always clean and always helpful. If you are going there for a specific item they normally carry, you can almost guarantee they will have it in stock.
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February 2024 by Crystal Little
I wanted to support a local small business when sending a sympathy gift to a friend who lives in Grants Pass. When I called I got top notch, above and beyond service from Nikki and Kim! Their kindness meant so much at this time. A company is only as good as their people…and the people here are AMAZING!
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December 2023 by Gavin White
I recently had my first experience at the Grange Co-op, and unfortunately, it was far from positive. From the moment I walked in, I felt as though I was being stalked by the staff.
As I perused the aisle and inspected the clothes I was approached by staff telling me I was deliberately messing up the departments and that "If I wasn't going to make a purchase I need to leave" from an older lady who works there, who looks like she's never smiled a day in her life.
After telling her I do plan on making a purchase she scowled and just proceeded to follow me around the store my entire time and even staying by the fitting rooms waiting for me to leave, which I do believe should be an invasion of my privacy. I even went to the complete opposite side of the store just to see if she would follow me over there and low and behold she was.
Customer service is a vital aspect of any retail establishment, and the lack of it during my visit has deterred me from considering this co-op for future shopping needs. I hope that the management takes customer feedback seriously and addresses the apparent issues with staff behavior. A welcoming and respectful environment is crucial for the success of any business, and the Grange Co-op fell short in providing that during my visit.
