9AM - 5PM
660 SE 7th St, Grants Pass“Cassidy and her team were truly outstanding! I'm grateful for their efficient service, unlike the experience I had with Rogue Credit Union. First Community Cu provided excellent care for me.”
9AM - 5PM
290 Union Ave, Grants Pass“WaFd has been a great experience for my sons financial literacy knowledge and experience. With a green light account that my son has and the bank offering the financial literacy gathering today it was outstanding. I highly recommend them for helping your child become knowledgeable about finances! Kind, friendly and knowledgeable staff.”
“Hi to the awesome people of the Interstate Bank! I want to thank you for all that you do for your customers. You're all one of a kind. I'm so blessed to have a bank with incredible people that work there, I've had help getting my car to work when I was broke down at the bank and had help getting my money back when my card was hacked, you guys definitely go over and beyond for your customers.”
“I had a car loan through First Community that I paid off. I’ve had a Wonderful experience through the years with the staff. When I sold the vehicle and needed a lien release, I called and fortunately got Brandon Bradley to assist me. My expectation was waiting days or a week to process and mail to me. Oh was I wrong! Brandon did some leg work, called me back immediately, and ended up emailing it to me. All of this happened in an hour….Massive KUDOS to Brandon!! I Appreciate you!!”
“Banner is the best bank. I used a credit union for 30 years, and they treated very poorly. Banner has excellent customer service. Very responsive to customers. They even sent a card on my 1 year anniversary with them. Thanks Banner.”
“Great staff. Very friendly! Did have to wait 10 minutes or so before I was able to get in. But once in, was taken care of. Just the right amount of time to conduct my business.”
“Love my Credit Union!! They have awesome friendly tellers especially Veronica my favorite. Just recently I was helped with some fraud use on our account. Highly recommend this institution! ?”
“Love RCU, they are the best!! I've got everything through them... have and several car loans... easiest loan process EVER!! I would, and have, recommended them to everyone!”
“Great option for personal and/or business banking. Have used for both for years and never was dissatisfied. Thoroughly satisfied with my personal bankers attention and ability related to business and personal needs. Highly recommend People's.”
“I was having some issues with PayPal trying to charge my bank account multiple times for a payment that had already been paid and I was frustrated to tears, but Heather from the Eugene office got on the phone and was so kind and understanding. She helped me with stopping the payment so it didn't happen again, gave me options going forward to stop that from happening and sent me forms through email to help me out. Her and I were disconnected and knowing how upset I was already she called me back to finish what we were doing instead of just letting it go and making me call back in and having to start all over with another representative. Her compassion and kindness and exceptional customer service will keep me a customer with NW Community for a long time. Thank you Heather for being the perfect example of what amazing customer service should be like and for all your help.”
“Received a check in the mail from Silicon Valley Bank. Looked too good to be true so went into Wells Fargo for advice. A very nice gentleman named George helped us and pointed out that Silicon Valley Bank is now permanently closed. He told us how this could have been a financial disaster in so many ways. It was just another scam. I have been with Wells Fargo for 25 years and once again they have been very professional and of great service!”
“I have banked with US bank for about 10 years. I always have a good experience there. Yes sometimes it's crowded but they move the lines quickly. Good customer service. I would like to give a shout out to Scott. Always has a smile on his face and gives great service.”
“Received a check in the mail from Silicon Valley Bank. Looked too good to be true so went into Wells Fargo for advice. A very nice gentleman named George helped us and pointed out that Silicon Valley Bank is now permanently closed. He told us how this could have been a financial disaster in so many ways. It was just another scam. I have been with Wells Fargo for 25 years and once again they have been very professional and of great service!”
9AM - 5PM
117 NE F St, Grants Pass“Autumn at Umpqua in Grants Pass is the absolute best. She is professional, kind and is always helpful when we need something. As a small business owner, it is important to be able to rely on your banker. Autumn Violette is that person for us.”
“The leadership there is amazing!!! Jason Carnes is a wealth of information and works very hard to earn the business of the community. If you’re looking for a bank that’s going to treat you well this would be the place!!”
“I have been a member for over a decade, they have decent rates on auto loans and C.C. But I recently had my credit card limit raised and my interest rate when up even though my credit was better than the initial set up, hmmm... I was told they have new rates now? But seems like the original terms should be honored since this wasn't a new card. Slow at times, but the app is good and i'm content staying here for now.”
“I love this Chase Branch. The whole team is always willing to help. It's the workers that make the experience great. It's too bad they closed the branch on the other side of the town. We need another branch to cater to the needs of the growing community.”
“I want you to know how fortunate you are to have Brandon working for you. He is so friendly, goes out of his way to be helpful & it’s always a pleasure to do business with him! Major kudos to Brandon!
Lynn Richartz”