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January 2024 by Cathy Mergaert
I love this bank! The staff are unbelievably helpful and kind.
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June 2023 by Bill Thomas
I been with Banner bank for almost 3 years the first 2 was a Great experience. As soon as 2023 came around I started having issues with service fees every other month and One Individual is very Rude. That’s why I came to the conclusion that it’s time to take my Business elsewhere! All the tellers are great and so is Hellen.Its that one person that didn’t make me feel that I was a valued Member..
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March 2023 by Debra Raven Sun
Banner is the best bank. I used a credit union for 30 years, and they treated very poorly. Banner has excellent customer service. Very responsive to customers. They even sent a card on my 1 year anniversary with them. Thanks Banner.
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January 2022 by Jeremy McElroy
Only bank I've found in the area that has a checking account with no monthly fees. Customer service has been great here every time I've interacted with them. Would highly recommend.
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November 2021 by P. kealiher kramer
this is a great friendly bank.very helpfull everytime i go
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May 2020 by Tony Nordheim
All of the people who work here are truly amazing. They are always willing to try and help when there are issues. Even during this crisis they go out of their way to make you feel like you are important to them. When you walk into the bank or pull up to the window they KNOW your name. It is really just an amazing group of people to work with. I would recommend this bank for business and personal use.
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February 2020 by Reggie Hoppins
Wonderful place to bank. Been a customer for years and have never received any service that was not top notch. The ladies go above and beyond to help. Thank You.
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September 2019 by Reggie H.
We have banked at this location for over 22 years. We have multiple accounts with them and have accou ts at other banks. Mary and Helen and the crew have been spectacular in helping our businesses with our accou ts. No matter what comes up they are helpful and go the extra mile.
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September 2019 by Johnny and Brandy Easley
Very friendly and helpful staff, and one of the least feed banks I've dealt with.
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May 2019 by Sharon Noble
This has been my bank for many years, everyone is very helpful, and super nice. Always a great welcoming feeling!
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February 2019 by Johnny Easley
Very friendly and helpful staff, and one of the least feed banks I've dealt with.
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January 2019 by RatGhiol
Always super kind and helpful service, always explaining everything with a smile! A great bank
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October 2018 by james chandler
I just opened a new account at Banner Bank on Williams Highway in Grants Pass Oregon. I was delighted with the ample parking and no lines to wait once I was inside. Ms Helen Silva assisted me in my transactions. She was very cordial and informative. She was professional, but also made me feel as though I was already a long time member of the Banner Bank group. I would highly recommend banking at this location. Ms Silva is a valuable asset to this organization, and if all the employees are trained as well, Banner Bank has done their homework.
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March 2018 by Marie-Elena Biggers
My boyfriend put me on the account that he opened at this branch. The customer service appeared to be above average. We dealt with Helen, first. I am disabled and home bound, waiting on my Social Security. I owe California child support, and a computer generated garnishment came out. Banner charged $100 without so much as a phone call, overdrew my boyfriend's account (so that child support couldn't take anything, anyway), and even though the garnishment was stopped the next day, they will not even consider refunding the $100. I went through similar gouging with Bank of America and I'm thinking this is just a different version of the same bad banks. I also have an account at US Bank that I have never had these kind of issues with and would highly recommend them. Don't fall for Banner's incentives...they will eventually get it back!
