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February 2024 by Stan Bryant
Brett the manager at this location was very curtious and helpful with all my cell phone needs
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December 2023 by Lauren Wagner
Great service!
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November 2023 by Anna Demeduk
My husband and I went to our local ATT store. They were a bit busy, but when it was our turn Matt helped us. Matt was helpful and answered all our questions and took care of us and we were in and out of there in a timely manner. Great friendly and kind service. Thank You Matt
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November 2023 by Jim Kawamoto
Shout out to Bret the store manager. He was a great help in returning a Iphone that a scammer ordered through my ATT account. He accepted a Iphone from a total stranger that agreed to return it for me and take care of correcting the billing mistakes.Thank you Bret and ATT.
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November 2023 by Lynn scott
Grey, Randall, and Brett are extremely helpful. They go above and beyond to service accounts and even lowered my bill while getting me alot more stuff. A+
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November 2023 by Georgie McCarty
It is difficult to imagine lazier less helpful people. I went in to find 2 employess doing nothing. Rather than assist me with the Att prepaid service, they suggested I go to Walmart. Yeah, Thanks for nothing.
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November 2023 by Coleen Dressler
Randall was friendly, knowledgeable, and fun. Definitely kept us entertained while setting up my device.
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September 2023 by Janet Heuertz
Long time, satisfied customers of AT&T store on Agness Ave in Grants Pass until July, 2023, when my husband and I bought a new iphone and were given a “free” ipad by the salesman. Completely “free” we were told repeatedly with no new charge even for the extra data we were also told. We already have an ipad so said no repeatedly, but then took the “free” ipad as a “special AT&T deal” as we left the store. Long story short, after realizing we were in fact charged $460 for the ipad and $20/month for the extra data we went through the Better Business Bureau and were refunded our money after AT&T (corp) responded (they have no connection with this store which is independently owned by a small business dealer). Such terrific service for many years past at this store location and now due to one dishonest salesman we can no longer shop at this local store. Very sad. Just be aware this can occur at this store. It is NOT the owner’s fault we believe.
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September 2023 by Arzu Ekinci
Don't come here for nothing, we came 2 times to buy a new sim card, but they said there is no prepaid sim card, they told me to go to the nearest wallmard, it's a bad shop
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August 2023 by Nick Martushev
Randell was very knowledgeable and helpful! Didn't mess around and try to sell me anything I did not need. Love that! I would definitely recommend Randell in Grants Pass!
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July 2023 by Lorraine Erens
I came I'm today because I had a bunch of apps crowding my screen with pop ups. I got to work with a pleasant rep Randall who was able to get everything resolved. He did a great job and I'll be coming back here often.
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July 2023 by Billy J. Aulbach
Randall sat down and took the time to reset my auto pay and was able to get me into a better phone for around the same price with a lot of discounts! Amazing customer support
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July 2023 by Jayson Stone
Seth was absolutely amazing! I was in and out of the store in ten minutes and Seth made everything amazing. Thanks ATT and thank you Seth!
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March 2023 by ShangheiSurprise
Amazingly pleasureable experience. Highly recommend you ask for Seth if he is in. Outstanding service, charsmatic, and listened to our family trauma.10/10 would trauma dump again!
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March 2023 by Marge Brown
Such a delight working with brett at this location. No matter the issue he listens intently and address any concers or questions we have. Will be telling all my friends and family where to go. Brett should be the new face of at&t!