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May 2024 by Brian Stivers
I love this store. They have the best prices for chimney system parts. Most of the guys in the stove department know me. It's like cheers, I wanna go where everybody knows my name. Lol
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May 2024 by Timothy Stelter
They had my other half in tears. This is the third time we have called or came from Hugo and treated like garbage by the “GM” named Charles. The guys in the yard, Chris, David and others are awesome! When my GF asked for Jason (owner who she knew from 40 years ago), they refused to transfer and hung up on her. She called back and they just picked up and hung up. “GM” Charles gave us 2 minutes to leave or he was calling “police” (Deputies ?♂️). Fields is not worth the drive and the total lack of respect by the “GM”!!!!!!!!!!
****** After the owner bashed me for my 5 reviews of other locations (1 saying Dr. Ziegler is the BEST). I want LEFTY (son of owner) to know the rude behavior came from your staff, telling my GF she shouldn’t have used the restroom first (did you expect her to pee outside?). To your GM refusing over many conversations over a month to allow us to pay before driving the hour from Hugo (because the counter staff will sell an order out from under you). ******* AGAIN the guys in the yard are great and I wish them luck in dealing with an “Owner” (got it from “Daddy”), that thinks hanging up on us is ok (without us saying anything). An “Owner” who has the time and energy to read my 5 reviews (good job). If we are the problem, how come all your yard guys liked us? And why would other people have bad experiences too?
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May 2024 by WT Maher
The prices are good
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May 2024 by Isaac
Super friendly and knowledgeable staff. Very helpful and wide selection of products.
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April 2024 by Nick Merrill
I went in here for the first time today. It was amazing, I witnessed Mike in the Stihl department help a gentleman order a part for a different brand. He also helped me find what I needed. And everywhere I turned, there was a helpful associate asking me if I needed help without bothering me and being in my business. Fields, you have your customer service on point. My hat is of to you.
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March 2024 by Trampus Harmon
Like cheers Sometimes you wanna go
Where everybody knows your name
And they're always glad you came. This is how I feel every time I go to fields. Big box stores are nothing like this.
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January 2024 by Gary Lewis
//Update 01/2024 I've lowered my review from 5 stars to 3, because since I wrote the original review I have had issues there when buying lumber. Specifically, they would not allow me to pick out the pieces I wanted. Instead, I was expected to take whatever they gave me, whether it was full of knots or twisted. I no long buy my lumber there, and can't recommend them for that. I occasionally still buy hardware items there, but I get lumber from Home Depot these days, where you can still pick out the straight pieces that aren't full of imperfections.
//Original review: Great folks, knowledgeable staff. This is not your average small town hardware store. In addition to everything else you'd expect to find at a hardware store, they also have a large inventory of lumber, pavers, cinder blocks and the like with prices that often beat the big box store. Great lumber deals on blows and/or scrap pieces at times as well. Highly recommended.
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January 2024 by Gary Maupin
Awesome little go to. I spend well over $1000 here annually on yard equipment, hardware, and lumber. Always friendly helpful staff.
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January 2024 by Michael Hudson
They have a wide variety of items that you can't find in the other stories of this type.
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January 2024 by Jacob Helms
There saw shop is great. They carry way more than most. The staff is very helpful l, they have been my go too for chains and felling gear. Recently needed parts in a hurry for one of my stihl saws there computer system said they didnt have it but they checked anyway and found what I needed.
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December 2023 by Zampasto
An ample, nice, helpful, friendly place!
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October 2023 by Steve Boatman
Great service and awesome selection!
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October 2023 by curt Z
Great staff, very helpful & a very good selection of materials, tools, hardware etc.
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July 2023 by David Downs
Love supporting local family owned companies. Great group of people and awesome prices
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June 2023 by Jared Kiser
Great stuff
