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November 2023 by Randy Isom
Reserved a van for a round-trip rentalFriendly owner and staffVery easy process. Highly recommend ?
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September 2023 by Deana Doyle
Great. Very helpful staff and clean lockers
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August 2023 by Jack Lewis
Convenient, well-stocked, and reliably friendly. Add in generous open hours and they’re my go-to for “stuff shifting” when I’m at the coast.
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July 2023 by Nick L
Absolute definition of terrible customer service... Was called hours before a reservation to be told truck wouldn't be available. Problem was dumped in my lap and she said I could try another location close by. I asked her to help facilitate getting another truck transferred to her location because I had already financially committed to movers that were showing up, and she just hung up on me. Do not give this company your business, they have no respect or sense of service for their customers.
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May 2023 by Tom King (Mediator)
Craig is a great owner of a great facility.
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December 2022 by ost cyc
I've rented here 4 times. Always a good experience.
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August 2022 by Ralin Bowman
We rented a trailer here and received top notch customer service from Dale! He was extremely helpful, efficient knowledgeable and pleasant every step of the way and we are very appreciative, especially because it was our first time renting a trailer and with a hitch that we had very recently installed ourselves (we’ll probably just pay to have it installed next time:) Anyway very happy customers, they will definitely have our business in the future!
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April 2022 by Keri Lidtke
Bad customer service. NO apology when I told then birds pooped on my stuff! Younger girl was short with me and has an attitude when I rented a truck, and even charged me for extra miles and fuel that I didn't use. I drove 14 miles and was charged for 20!
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March 2022 by Rene Trevino
Went online to schedule a hitch to be put into my truck. Scheduled it out just over a week to allow for parts to get there. Drove an hour+ and got here about 20 minutes early only to hear them say I'm not on the schedule and they have no parts. They found me in the system, but had no idea I was even scheduled or where the parts were. All he could do was call me when the parts got in for me to come back. Had to cancel the work order as I'm not going to waste that much fuel going back and forth 70+ miles one way in my truck. The gentleman was apologetic about the situation, but couldn't do anything else.
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April 2021 by Anita E.
The manager is efficient and friendly. He helped us with our needs and did a great job. The facility in Gearhart is clean and they have a full range of options available.
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December 2020 by Jennifer Lynn Beeman
everything and everybody!!!!!
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November 2020 by Edward West
Great guys, awesome customer service, had a trailer hitch installed on my new car. Thanks again for great service! highly recommended!
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October 2020 by NONDO PUCHALSKI
Made reservations online to rent storage room two times but when I got to the rental office the computer is having problems. At my job if I'm having problems with a computer I make sure it gets fixed if I don't I Guarantee you I'll get fired
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August 2020 by Lisa Gollihar
Large storage unit
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June 2020 by Sheila S.
We are moving to another city and I was contacted by the regional UHaul office that the truck we reserved one month in advance was not available. After several frustrating phone calls to the regional office, we ended up changing the reservation from one truck to two, and they wanted to charge us extra to boot. After several calls I was able to get the extra charge waived. They were not helpful.However!! When we went to pick up one of the trucks, the folks at the Gerhart UHaul were SO helpful and accommodating. They made sure we had exactly what we needed, and made the whole experience change for the better. Two trucks is still not ideal, but Gerhart UHaul did as much as possible to make our situation palatable. Moving is stressful, but these guys behaved professionally and we appreciate their service.I highly recommend them!