Doherty Ford is a trusted local dealership that offers new and used car sales, along with vehicle service and repairs. Customers have been using Doherty exclusively for over 14 years, appreciating the knowledgeable service writers and conscientious technicians. The dealership is known for its first-come, first-served policy, which helps keep wait times low, especially at the Express Lube service. Visitors can watch the techs through a glass window while enjoying free coffee or hot chocolate, and staff are consistently friendly and polite. The service department is efficient and quick, providing quality work such as oil changes and vacuuming the vehicle. Customers have reported positive experiences, noting that staff are respectful and professional. Sales staff, including those in the sales and finance departments, receive high praise for their helpfulness and pressure-free approach, making the car buying process smooth and enjoyable. However, the body shop has received mixed reviews. Customers mention that interactions there can feel forced or unprofessional, with some frustration over delays and miscommunications, especially regarding windshield replacements. Issues such as delays in parts and poor communication about repairs have caused inconvenience, but some customers have noted that, after revisiting, the work was completed well and with a discount, leading to improved impressions. Overall, Doherty Ford maintains a good reputation due to its dedicated management, respectful staff, and high-quality work. The dealership strives to make things right if issues arise, and many customers feel confident in recommending Doherty Ford for sales and service needs.
Great service and staff! Very friendly, helpful and done quickly.
December 2025
They were able to diagnose my truck and find out what was causing my starting issue and were able to fix the same day.
December 2025
Dwight and his team were awesome. Gabe me realistic options on my high mileage lease I currently had. They went out of their way to help me buy it out at the best possible rate. They also went out of their way to get meet us to get the documents signed. We will be coming back for sure.
