O'Reilly Auto Parts in Florence, Oregon is an essential store for car parts, tools, and accessories. It offers many helpful store services including free battery testing, alternator and starter testing, wiper blade and bulb installation, and free Check Engine light diagnostics. The location also provides specialty services like resurfacing brake rotors and drums and has a free Loaner Tool program. Reviews consistently highlight the awesome, great, and super helpful people who work there. Staff members are described as going above and beyond to assist customers. This includes providing excellent service for installations, offering free diagnostics, and giving good advice over the phone. Multiple customers reported receiving vital help during road trips, with staff helping to fix flat tires, diagnose car issues, and quickly install necessary parts like alternators, saving customers' vacations. The staff is noted for being helpful and to the point, even teaching lessons and ensuring customers have the right supplies. The store itself is also noted as being very clean. Customers feel grateful for the assistance and definitely recommend the store, stating it is a highlight and a place to stop by even without an immediate need. The entire crew receives thanks for their excellent results and service.
Had an oil and battery issue on a coast road trip. They had everything we needed in stocks and went above and beyond in helping me get back on the road safely
June 2025
I've been here many times for service on my old Camry. Excellent results from INSTALLED cabinet filters to lights and windshield wipers. Also FREE diagnostics. (Toyota used to charge $185 for the same test.) Thanks to the entire crew!
May 2025
Always more than helpful. Great workers make sure you get what you need
