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March 2024 by Troy W.
Don't recommend this business. I ordered a few parts and checked in a few times after the date that they were expected to find out that they didn't arrive. When I asked the gentleman at the counter when I would they expect them, he would take the time to educate you on what ETA stands for he is a very smart man. I guess I expected customer service with communication, saying either he forgot to order or the vendor he used is not being responsive on orders. Instead, I get an education on what ETA means. I've seen this location change names a couple of times, so I will be waiting for the change again. At least amazon can send you an email on delays with shipment.
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March 2024 by Alexandr Byelan
I bought spare parts on this website.I checked several times before choosing those parts on their website, and it was indicated, that these parts will fit my UTV.I paid expensive shipping to Canada, and the shipping company also charged me customs duties.When I received them, i realized that those parts do not fit my model.When I asked for the refund, showing them their mistake, they corrected it on the website, accusing me that it was my fault, and refused to return the shipping cost to me, not to mention customs duties, and they also want me to pay for the return again and deduct 20% from the purchase amount!They are not honest people, don't buy anything from them!!!They will rip you off!!!
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February 2024 by jerry southside
I laid my bike down last year so I was looking for replacement parts and found what I thought I was looking for I paid for it and everything they said I buying mounting hardware which I really didn’t need but decided to keep it anyways I was gonna use the new parts for the parts I actually found. I got the parts I bought off of Yamaha sports plaza and it wasn’t anything I could use. It’s gonna cost me to send them back so I just decided to post it for sale myself so I can try and get some of my money back. Parts that are discontinued they should update their website saying so. Like I said I have absolutely no use for the parts they sent me
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February 2024 by Robert Rathgeber
Very friendly and professional employees. I would certainly recommend Yamaha Sports Plaza!
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February 2024 by jay miller
Mike in parts is the best. Very knowledgeable and pleasant person to work with on my project
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January 2024 by James branner
Great staff
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January 2024 by Monochromo
Great fast service. I needed a tire replaced, they did it on the spot in an hour.
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January 2024 by BMXNation
I always get good service every time I come in
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December 2023 by Brenda W.
BE WARNED. Zero stars. Mike the parts guy is a liar. Do not do business of any kind with this place. I was warned and I gave them a chance anyway... and now this... I paid $200 for parts and services that six people confirmed were never rendered and this business will not make it right. Mike, the parts guy, is a complete liar and played me for a fool. Mike verbally confirmed nothing was done to my bike after I picked it up and I took him at his word that he'd make it good. Now they won't keep their word. I am in the process of disputing my payment, notifying Yamaha, and writing a lot of reviews because I don't believe Mike deserves to remain employed- and if the dealership stands by Mike's antics (or d!p$h!ttery?)- they deserve to fail. There are better service providers that deserve your money. Don't end up spending your time like I am right now, please choose to patronize businesses that respect and take care of their customers instead. Even if you have to make a drive- it's not worth it to waste money and time at a business that'd rather roll you and lie than provide service.
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December 2023 by klint angeli
Great service my bike is running like a champ.. they took their time to find the parts necessary they were not easy to find. They were able to get the job done and I'm very appreciative. Very friendly and professional I will definitely use their services again.......
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November 2023 by Jesse R
Ordered hard to find parts for '99 wave runner, they were able to source and deliver in a reasonable time considering availability. All parts were genuine Yamaha and packaged with care so everything arrived in perfect condition. Had a bit of a hard time getting a hold of someone for assistance through email, but had no difficulty once I called in. Very pleased overall.
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November 2023 by Ed Anderson
I was pleasantly surprised when I got a call today, Friday, October 20.that my bike was ready. I wasn’t expecting it until Tuesday, October 24. Your service personnel are great. I dealt with David and he is a very friendly person. I enjoyed talking with him. Every time I have been to your shop, the personnel have been professional and very helpful. Keep up the great work!Ed Anderson
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November 2023 by Jeff Clouse
This is by far the best bike shop in the Portland area. I’ve been using them for the last 10 years and will continue to use them.I highly recommend you go in and see what they have to offer, huge selection! From their service department to their sales team and most importantly their parts department. This is the only shop I use! Michael, back in parts is the MAN!!! I had an issues locating an exhaust for my bike that was back ordered. I called, spoke with Michael and he told me he would give me a callback. I’ve been told this before at other places and never get a callback. He was able to locate one and get me setup immediately. I spent hours looking for exhaust in stock and it took him 10 minutes. 10 out of 10 best shop! Go check them out!
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November 2023 by Trinity Turley
I just emailed for a little information and they were very helpful telling me which jets I needed for my kids small Yamaha Raptor 50. Adam Was not reluctant to help me at all even knowing I was only there for info and wasn’t a paying customer, I appreciated the customer service very much. Would highly recommend.
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September 2023 by Evan Tapio
Called ahead for merchandise availability, friendly customer service. Picked up in store and the employees were super friendly and personal. Would definitely come back here
