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December 2023 by Jarred Lange
I worked in the warehouse, management was poor and we were told to constantly cut corners to finish orders quickly. The management workers in the office turned a blind eye to sexual harassment and racism among the employees of the warehouse. The HR representative doesn’t care for the employees and prefers to let people go over the phone without reasoning.They do a get a good mark for hiring Daniel, a special needs kid who loves the job.
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July 2022 by Sandy W.
Love the quality of their wood furniture. Solid!! It's hard to buy anywhere else and pay their prices when the quality is no comparison to Whittier.
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October 2021 by Mike Olson
Very helpful service from Lee as he helped me procure and pickup a replacement coffee table top. I was a little unsure of the office location upon arrival so I took a picture of it to help others. It looks a bit like an out of place house.
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October 2021 by Zak E
Very polite. Easy check in. Easy to move around. Fast load and scale on site. They have two site one on left and on right side. Just make sure you're at the right place if not you have enough room to move around if need to. To go across the street. If your at the wrong place.
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November 2020 by M.J. Knezevich
I just want to say this company has the best customer service. A family member gave me a kit for a side table from this business. When I opened it there was no hardware in the box so I reached out to the company to see if they could help with a replacement part. The people in customer service went well out of their way to find me the parts I needed despite the fact that the item was produced in 2001, nearly 20 years ago! I am so grateful. I did not want to see a beautiful piece of furniture go to waste. Leigh and Warren made it happen and I couldn’t be more excited. I am so impressed with this team and would recommend this business to anyone. They really have great service. Thanks guys!!!
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October 2020 by Nikki M.
This place is amazing!! Excellent furniture at an incredible price. The hours are hard to work around but well worth the inconvenience.
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October 2020 by David W.
Nowadays their furniture are made in Vietnam with strong paint odors, not as good as they used to be anymore
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May 2020 by Marla Dankenbrink
Whittier Wood customer service is top notch! I purchased filing cabinets from a 3rd party retailer over 8 yeas ago. I decided to have them refinished because the product was so well made I would never get rid of the - I just chose a finish that had become outdated. Unfortunately the refinisher didn't know how to remove the drawers and broke the drawer gliders. I called my retailer, and they said Whittier Wood said I can call them direct. (how many manufacturers offer the end customer to call them directly?) Leigh from Whittier Wood helped me figure out the correct drawer gliders. I also told him how I repurposed the filing cabinets into a decorative chest, and sent him a picture (see attached). He reached back out to me to tell me that my cabinet may not be safe with he bun feet I added, and offered to send me a tipping-restraint to ensure the cabinet remained safe from tipping! I am beyond impressed with this company! Thank you, Leigh and Whittier Wood!
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May 2020 by Britney Barnett-Dwyer
We just received our Addison set, it’s beautiful! But if you’re looking for something actually made in the USA go elsewhere, everything is unfortunately stamped “Made in Vietnam”.
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April 2020 by Marla D.
Whittier Wood customer service is top notch! I purchased their filing cabinets from a 3rd party retailer over 8 yeas ago. I decided to have them refinished - the product was so well made, soI would never get rid of the - I just chose a finish that had become outdated. Unfortunately the refinisher didn't know how to remove the drawers and broke the drawer gliders. I called my retailer, and they said Whittier Wood said I can call them direct. (how many manufacturers offer the end customer to call them directly?) Leigh from Whittier Wood helped me figure out the correct drawer gliders. I also told him how I repurposed the filing cabinets into a decorative chest, and sent him a picture. He reached back out to me to tell me that my cabinet may not be safe with he bun feet I added, and offered to send me a tipping-restraint to ensure the cabinet remained safe from tipping! I am beyond impressed with this company! Thank you, Leigh and Whittier Wood!
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March 2020 by Chris Hoppes
Probably the best value, solid wood furniture on the market. Customer service after the sale is first rate.
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November 2019 by Faith Bolton
I have Whittier Wood products throughout my home. My first Whittier purchase was well over a decade ago and it all still looks brand new. Their furniture has solid, durable construction and is beautifully finished.
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November 2019 by Noah Clarke
Always so pleased when I order another piece of Whittier for my home. It's beautiful and I know it's going to last.
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March 2019 by Matt .
Slowly pieced together an entire McKenzie furniture set (not cheap) over a period of two years. Endured factory and loading dock strikes on a couple of occasions delaying delivery by three months on one item and delayed a warranty issue with another just as long.
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March 2019 by Mike Weirich
They are a great bunch of people to work with! Monica, John and Mike especially! I'm a truck driver that delivers the furniture to them; 5-9 loads a week!!
