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February 2024 by James H.
Too bad they don't honor their commercials. My entire experience was a huge disappointment. You'd be better off going to Walmart to get cheap glasses than pay $200 for crap and have to keep taking them back. I would never go back and what really is a con job is they advertise same day glasses when it took me two weeks. It seems they send all orders to some place in Texas. Avoid this place.
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February 2024 by Elaina Myers
The people are nice and professional, the facilities were clean, and the eye tests all went smoothly. I like that my eyes do not need to be dilated anymore and a machine is able to obtain digital pictures! I also like the selection of glasses. ?? ?
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February 2024 by Shelly Morgan
The associates at the Visionworks at valley river really are top notch. They are super friendly and quick. They know what’s going on.
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February 2024 by Tiffany LeDoux
Dr. Dohman is amazing. Highly recommend!
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February 2024 by Lynda Taylor
Theron was amazing to work with. He was quick and efficient but went the extra mile to work through my insurance and get me the best deal possible.
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February 2024 by d d
i broke my glasses earlier this month while driving through Eugene. this branch and the people working there were so helpful. They helped me find another pair of glasses to fit my lenses. it was one of the best retail experiences i have had in a long time. i would highly suggest using their services.
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February 2024 by Robert Rodakowski
They make it so easy and simple to get new glasses. Luckily my insurance covers most of my stuff but the staff really make a difference. It’s very welcoming and they’re so helpful. Thank you for such a smooth process and I will be coming back next year.
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January 2024 by Brandi Hasenkamp
I broke my glasses over the holidays and made a last minute appointment. Every one there from the person who greeted me at check in, person who helped me pick frames, the person who helped me find a temp pair of frames, and to the doctor was helpful, very nice and made my whole experience quick & easy.
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January 2024 by elizabeth atkinson
Quick smooth visit and staff were all very nice!
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January 2024 by Walter Powell
Great experience with all involved. Thanks
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January 2024 by Audrey Falk-Lair
My questions were answered regarding the type of lens I needed for my new glasses including the shape of the frames for my face. The ladies were friendly and efficient getting my insurance information added to my order. Thank you for your time
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January 2024 by Gracie Clements (Gray)
I broke my glasses and came in. Theron and Carolyn were so helpful they were able to fix them in 15 min with no charge. They also let me pick out a free glasses case. I had a great experience here.
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January 2024 by Livia Stellwagen
I received not only the best customer service but it made finding the perfect glasses ? so Easy . Everyone there made it an excellent experience . The O.D Natalia Dohman and the staff at Pacific Eye group inside Vision works was fabulous . And then the staff and my helpful associate ( I think her name was Carolyn ) was so helpful she was excellent at what she does and really left me feeling excited to get my new glasses she actually picked out my favorite pair that I may not have considered. She gives such good feedback on why the glasses will be better than others for the fit and look of your face .Thank you for making something I had put off so much better . Well worth the money and time, this is my second pair and second appt in 3 years there it was great the first time but these individuals made it even better !
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January 2024 by Tiffany McDowell
I highly recommend if you have any vision needs and want cute eyewear to check out Visionworks all the ladies I worked with were super sweet and very helpful!
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December 2023 by Vickie G.
I need to talk to a human. Robot is of no help I ordered glasses last week and robot says no trace of order! WTF
