April 2024
Drivers lack integrity. Repeatedly claiming that my address is "incorrect". It is not incorrect, it is not even unusual or remotely dificult to find.
Perhaps the entire company lacks integrity, as there is no phone number to call and have to go to the store in person to stop them from returning my stuff.
February 2024
'Severe weather delay' on a sunny day for a package in the same city as me, and they won't let me just go pick it up. No ability to talk to an actual human on customer support either. Would not recommend.
November 2023
Just wanted to say thank you to package driver Burke. Great customer service. Thank you!!