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January 2024 by Greg Husbands
I Alwas enjoy the kind and efficient staff and owner 5 ☆
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January 2024 by Susan Zerner
Fabulous customer service. The people there are fast, competent, and friendly. They do such a good job that every time I walk in that store I wish every other store I visit had such high standards of excellence. Highly recommended.
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December 2023 by tori carlson
I use this UPS store almost weekly and everyone that works there is always efficient and kind. I don’t typically write reviews but am always impressed by this location, the employees here deserve high praise.
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October 2023 by Aimee Ask
Oh yeah, thanks for your reply but nothing helps. You charge $3.00 for a label printing while other UPS stores charge only $0.25 or free when I need to ship a package. You have your reason for it and I have mine too. You deserve a 1 star from my point of view and I should not be your customer. Have a great day.
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October 2023 by Auger Chapmen
Sent me a link in order to fix the shipping on my package, link doesn’t work. Call customer service for help its a robot that cant understand what im saying, then login to their stupid website site, cant track the package or change anything because i didnt order it through them. A pathetic display of customer service
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August 2023 by Jill C.
I have never been in a UPS Store where they are so friendly and so incredibly helpful. Elias is A #1 in customer service and friendliness. Thanks for making each visit a positive experience, and you always do so with a smile on your face and with a helping hand.
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August 2023 by Mark Pangborn
This store provides amazing service, really. They processed our very complicated Amazon returns fast and graciously, and when we ran into a glitch, they knew how to fix it.
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July 2023 by M M
Ellias thank you so so so much for being such a kind and helpful soul. It was a stressful situation for me as I was dropping off packages for a client and things were a bit chaotic on top of the time crunch. I truly appreciate your help today. It was obvious that this is more than a job for you and the qualities you displayed today are so rare these days. A million thanks. My stress has been relieved!! ??
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July 2023 by Tessa Richards
Always great customer service with efficiency. Everyone I’ve worked with at this UPS location has always been helpful for getting me the best way to get my packages from A to B.
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June 2023 by Nancy Pance
These folks don’t mess around! Fast, efficient and friendly. Couldn’t ask for more, no complaints! I’ll be back soon!! Fabulous customer service.
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June 2023 by April M.
This business is fantastic!!! The agent Elias was the best! He was not only professional he was genuinely kind to me. I was from out of town and kept having minor issues. He never stopped smiling and got my package shipped for me. Thank you Elias and when you need great service. Come here
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May 2023 by Lillian Martin
Ava and Elias were great help with getting me some new passport photos! Thank you!
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May 2023 by blazed 420
This place definitely lost my package, the. Told me to waste my time with customer service. Pro tip, just ask for “complaint manager” when on the automated system, then you’ll be helped right away.
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April 2023 by Marie Colby
this ups store always exceeds customer expectations. staff is always on their game. helpful, cordial & knowledgeable. i wouldn't think of using a different ups site. this store is very customer oriented & deserves recognition as a "best customer experience" in eugene.
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April 2023 by Joshua Haber
The store is consistently done an excellent job for me over the last 5 years I highly recommend them without reservation. They are always friendly, precise and get the job done without a problem.
