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March 2024 by Rachel Kendall
My husband recently got his haircut by Cass/Kass. He came home with such a horrible cut I am in shock she let him leave the salon. It took her 4 mins to do his cut. The fade is so uneven. She asked me if I would like to talk to her manager, I said yes and she hung up. Extremely poor customer service. I hope other clients don’t get the botched cut job she has given my husband. Extremely unhappy with her services.
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January 2024 by Vanessa Collins
Do Not Go Here!!!! I dropped my son for a haircut. He got a hack job. Chunks missing, not even at all. Doesn't even come close to what he asked for which is the same haircut he has gotten for years now. He is 16 so I let him go by himself and when I saw what Julius did to my kids head I called the store. Well Julius made excuses saying my son didnt ask for what he asked for (which is useless because his hair still doesnt even look like what Julius says my son did ask for), he cannot take any kind of criticism without having major attitude, blaming the customer and hanging up on paying customers. Basically wanted me to bring him back in and let them do damage control and when I said no I wasn't going to do that do to how my son's hair already looked he said well I don't know what to tell you and I wouldn't get my money back and hung up. Awful customer service which goes hand in hand with this guy's ability to cut hair. Sure my son should have spoke up at the end and told him that's not really what he wanted but Julius shouldn't have let my kid walk out of there looking like vector from despicable me. Shame on you Julius for having such poor manners and shame on the owner of this place for employing somebody that treats customers that way.
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December 2023 by Kurt Nelson
Excellent haircut and service!Out of 1-10 i give the 10!
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December 2023 by Gothic Airbender
Just got my first haircut here today by Cas. She was very welcoming and did an awesome job with my fade and plus a complementary shampoo for first visit. I will definitely return. :)
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December 2023 by John Hart
I was put on the List was told 53 minutes showed up after 45 minutes once checked in at store it said I had another 58 minute wait I waited 10 minutes seen there was 6 others waiting and looked and seen there was only 1 hair cutter working.. 3 hours later they said I was next.. Unacceptable
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November 2023 by Mitchell Cameron
The staff is usually pretty great, but do not come as a walk in, do the online check-in. I typically have to wait over an hour and it gets quite annoying. You'd think I'd learn my lesson, but I always forget and pay the price for it. It's a good experience otherwise.
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November 2023 by Kenzie Anne
The door said open until 8, online it said they were open until 7. I arrived at 5:40 and they were already closing.
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September 2023 by Elli Elliott
Thank God one of the other women stepped in and saved us. The first hairstylist was just hacking away on my kids hair and they started to cry ?. I wish I would have gotten their names so I could warn people not to let the first woman touch your hair. The second woman did a great job salvaging it though and I wanted to hug her I was so appreciative.
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September 2023 by carmen robinson
Great staff! Efficient and quality experience! Love the hot towels
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August 2023 by C Hat
Signed my son up for hair cut online. Received a text saying he was up next. Check in when we get to the store. It says 10 minute wait. Then 2 minutes later says it will be over an hour wait now. I ask about this and was told it shouldn’t be that long. All in all had to wait 30 minutes past the appointment time for a horrible haircut. My sons hair cut is uneven with awful “rabbit bites” in it. And too short to fix. Can’t believe I paid for this haircut. Have always gotten fairly good hair cuts in there in the past. Very disappointing experience.Service: Kids' cuts
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August 2023 by Clift
I probably got the best hair cut of all time last week at the sports clips on Delta. These people are awesome and super friendly!! Thank you so much!!
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July 2023 by Jay Williams
Definitely lost my business, tried to get a haircut the last 4 or 5 times and every time you show up at the recommended time it adds one or two hours and somehow puts others in front of you.It's a shame, it was a decent haircut place which is hard to find nowadays
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May 2023 by Steven Nunez
Great experience. Attentive, friendly staff. Great haircut with Rusty!
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March 2023 by cody Knight
So last time we came in it was great the lady cut my sons hear he is 10 so its not a hard cut but my son said it was the best because she was very nice washed his hair overall he liked it so when it was time for a trim he wanted to go back waited for 45 min not really a big deal but the lady how said its her store multiple times was very short and kinda rude my son ended up walking up after the hair cut and I could tell right away he wasn't very happy he said she was really rough and kinda mean and wouldn't talk to him only the other lady cutting hair either way maybe we will come back but only if we see the other hair stylist. But at the end the hair was trimmed and she only got a dallor tip because it cost 24
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March 2023 by Chris Guzzetta
These cool women are outstanding and I always leave as a satisfied guest. My go-to barbers! Keep up the good work ladies!