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August 2025 by John Bezelj
We recently lost our dog of 13 years. We had four dog beds that I set out because it was too sad to see them in the house. We appreciated the driver taking them away for us. Thanks.
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August 2025 by Kyrstin Trimm
I called today to get help changing the due date for my bill and I couldn’t be happier with the customer service. Tim helped walk me through changing the due date and was kind and pleasant the entire time!! Super happy with the service I get from Sanipac, and their customer service is excellent!! Thank you !!!!!
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August 2025 by Tina Adams
We always for 45 plus years have our garbage out the evening before.. in the last 6 months they have not picked up our garbage at all and I have had to call and complain.. I still get charged for the week they didn’t pick up.. so this week we come home from a trip and they forgot to pick it up.. all the neighbors verified they just skipped ours.. so the customer service says just put extra bags by you can for this next weeks pick up (5 days early) and we will pick it up on your regular day.. of coarse the animals and people trashed those bags last night and I called again today.. there is no place for all the bags to wait til pickup day.. so off to the dump and we half to pay for that!!! I called to say don’t charge me for last week and they try to get around that by saying just leave extra bags there.. this hurts my feelings to even leave a bad review but when your cans full and you have another full can load what do you do.. Do Better Sanipac!!! And I don’t even want to leave 1 star…
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August 2025 by Randy Willey
They pick our debris up on average once a month and tell us to set more bags by the curb and they will get us next week. They never do bit that's what they say. We are paying for service and having to do a dump run atleast once a month to get caught up
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July 2025 by nice.diver jeff
Thank you for not picking up recycling cans on the whole street yet again
Why do you refuse to follow through on the job we are paying you to do...
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July 2025 by Travis Woods
We live in a culta sac - enough said - haha but seriously thank you all for putting up with the madness that is our part of your route. I appreciate the extra work involved to get our bins emptied and put back so it’s manageable in the morning with all the people leaving for work.
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July 2025 by Kirsten Cardwell
My driver is awesome! I always have a rid of garbage and they handle it like pros
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July 2025 by K T
Apologies that my garbage can was lopsided today. I appreciate you picking it up.
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July 2025 by Deborah Qualley
Your Driver FAILED!!! I watched as the can fell, he started to drive off, STOPPED briefly, took a look, then DROVE OFF!!
That is just plain LAZY AND RUDE!!
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July 2025 by Kate Cassidy
Exceptional customer service from P.J. Silva when I called for new recycling rules. Sanipac website is conflicted and not thorough yet with new changes.
P.J. was a wealth of information, patient with my many questions and polite. Seriously, this person deserves a raise.
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July 2025 by Dylan Blanks
I would like to say thank you for your hard work and dedication. Praying that your truck is equipped with air conditioning!
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July 2025 by Patricia Martinez
I really appreciate that our driver always leaves our cans upright and against the curb. No garbage escapes onto the street. Thank you!
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July 2025 by Kenneth Hammon
Recycle guy constantly forgets my can or dumps it in down where my van usually goes so I had to get out and move it everybody else is parked right back where they belong but not mine
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July 2025 by Marshall Pust
Thank you!
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July 2025 by Brandis Hughes
Thank u very much.
