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August 2024 by Forrest E
Absolutely the most friendly staff and will go above and beyond to make sure that everything is working properly with your vehicle if you have a problem, good prices for used vehicles
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July 2024 by Lacie Odowd
My mom had been contemplating getting a newer car for some time and the equinox caught her eye! She loves the car and was so happy with the quick service! She is so excited to have a great car to take her on all of her adventures! Thanks guys for getting my mom in and out with no hassle!
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July 2024 by SHOWGRILO
My experience with purchasing a vehicle went like this, I went in and picked out a car. I went back the next day to run the car fax, and they said to take it on a long test drive so I started to do so. Within 15 minutes this vehicle completely broke down, it started shaking violently and overheating. I called my sales guy who was currently at the car lot to inform him of the situation with the car. I sat on the side of the road for 30 minutes with zero help. I finally took the car back to the lot whether it blew up or not I didn't care at that point. I did not buy that car even though the sales guys tried very very hard to convince me it would be alright and they would fix whatever the issue was. I then picked out a truck, I was never told anything was wrong with the vehicle. 5 minutes before I was to show up and start the paperwork I received a call from my sales guy to inform me that they were completing the repair of an actuator and the truck would not be ready for me to take that day. I also did not buy that truck. Then I picked out an SUV, at this point, I will not work with the original sales guy due to the fact I thought he was intentionally withholding information about the truck, I was also frustrated with how he left me on the side of the road. The third car I picked out I ended up buying with a different salesperson. I had the following issues all before my second payment ( 8 weeks ): My battery died and cost hundreds of dollars to replace. I have never received any type of reimbursement from this company. Two weeks later while driving my car started to shake and made a terrible noise coming from the gas tank. I called the lot and I ended up taking my car in to get fixed. Turns out the pressure in my gas tank was not correct because the sensor had gone out. Now before I have even made my second payment for this car the check engine light is now on. I am about to spend hundreds of dollars to repair my car which I just financed for over 10k. I am also about to walk into the car lot office with a lawsuit. I was told I was sold a car that was in good condition and working and I have received anything but those things. This experience is a complete disappointment as well as a huge frustration. I also waited before writing this review so the information within this post would be accurate. So take it from me that if you would like a huge headache and to spend a ton of money on repairs this would be the place for you. If you would like a dependable vehicle I would shop elsewhere.
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July 2024 by Sierra Shobe
If I could give more stars I would. Drew and his team did a wonderful job of helping me get this car while I traded in my 1998 Honda accord that kept breaking down on me. I'm going through a really rough time with a lot of personal things going on and with a small explanation to drew and his team they helped me with everything I needed to get this car. I will forever get my vehicles from them and recommend them to anyone and everyone who will listen. If you need a car and you’re in a desperate situation and even if you aren't this dealership is the way to go. When I was getting my car they treated me as family and took care of me like I was family. I owe them all the biggest thank you.
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July 2024 by Mr B
One of the standout aspects of Pacific Cars and Trucks is their fantastic selection of cars, trucks, and SUVs, all of which are as described. It's clear that they take great care in selecting their vehicles, so you can feel confident that you're getting a good vehicle.
They are transparent about pricing and have no hidden fees or surprises. Drew is great at walking his customers through the signing process and will take the time necessary to make sure you are informed and comfortable. It is evident that customer satisfaction is their top priority. Over and over, customers of this dealership take to this review platform not only to sing their praises but to thank them for the experience they had at this car dealership. wow!
Pacific Cars and Trucks is a dealership that truly stands out for making the car-buying experience a positive one. I highly recommend them to anyone in the market for a used vehicle. They have earned it.
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June 2024 by The Cowan Family
DO NOT BUY FROM THIS DEALERSHIP IF YOU WANT YOUR VEHICLE TO LAST MORE THAN 2 MONTHS!!! This is the worst experience in my 30 years of buying a car. First off they are nice till they get your check for the vehicle then you are nothing to them. 2013 rav4 was shown FEB. 12 by BRAD (that never gets back to you) with the promise that it would be an amazing vehicle for work as we travel around the state for vendor work. With only 150k this seemed promising for our line of work. There were some things that needed to be fixed immediately before being purchased (torque converter replaced, new back seat head rest, broken glove box, and detailed) that he agreed they would be fixed. They said it wasn't entirely ready when it was test driven and they got the check and the nightmare started. They kept the Rav4 for a month doing the repairs. Got the vehicle back finally with mold in the back floor board, seat headrest still missing and glove box still broken. Asked about why they were not fixed and he said he couldn't do it and we need to buy it used and do it ourselves. At this point they have my $ and I need to use the vehicle for work to stop renting one, so we just started looking online for the parts and detailed it ourselves. Two months later Rav4 loses power and won't accelerate. Called the dealership since they had repaired the torque converter to get them to look ai it and fix it. Had it towed on our dime to the dealership where they proceed to tell us that because we put 4k miles on it DRIVING FOR WORK they won't do anything. Save your $ and time don't go here. Told him i will have to do my civic duty a report this situation to the BBB and BRAD said our conversation is over if your gonna talk like that and hung up.
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May 2024 by betty wolfe
Awesome experience. Helped us find a car that was just right. Straight forward , professional.
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April 2024 by A. Kern
I have been a delighted customer for a decade. Every vehicle that I or my friends have purchased here have been reliable. I trust the staff implicitly. They won't steer you wrong.
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April 2024 by Macey Carlsen
Everyone has been so helpful, especially Jesse. Giving everyone a recommendation to go to pacific!! They helped me find the perfect car for the perfect price.
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April 2024 by Elizabeth Clarke
Bought my Hyper Green Jeep here.
Kermit. LOVE him.
Absolutely recommend doing business here.
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April 2024 by monica olson
I went to look and see if they had anything that matched my needs. I wasn't bombarded by salesmen and when I asked one (Jessie James?) what I should be looking for he looked in my car and showed me how my car could do what I needed. He didn't try to sell me something else that I didn't need. I'm impressed and I will visit there again, when I am ready for an upgrade.
I thank him for his help but more so for his honesty!
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March 2024 by Jennifer Hand
Drew and Brad are always amazing to work with the lot guys are the best too, no matter what your situation may be they get it done and are quick and super easy to deal with I did mine from 2 hours away, and the guys had everything ready to go when I got there on purchase day and this is not my first time buying from Pacific Cars and Trucks.
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March 2024 by Kylie Cross
This was genuinely the most wholesome and wonderful experience I’ve ever had buying a car. Jessie James and Dean are who I worked with and they are just truly wonderful people. I’ve never had such an amazing experience buying a car before. They took all the anxiety away from it. Just talking with them alone was a great experience. HIGHLY recommend, like I cannot express how highly I recommend at least going in and checking this car lot out! THANK you guys so SO much for this experience!!! If I could rate higher than 5 stars I absolutely would!
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March 2024 by Cory Hendrick
WOW! Can I give 10 stars please?
If you’re looking for a car, go here first.
These folks hooked it up. They took pretty much all the stress out of the car shopping experience. I knew I was in good hands right away.
The prices are right, and the people are honest. Spoke to Drew on the phone. He said to come on down and they’d either get me into a car with doable financing, or they’d let me know what was going on if it didn’t work out. Boy howdy did it ever work out!
Jesse showed me the available vehicles on the lot, while Brad worked on securing financing. They helped me get a very reasonable loan from a local credit union, and made sure I was ready to hit the road. Ended up getting a 2010 Dodge Ram, and boy howdy it was super clean; spic & span, and rides like a dream. I’m over the moon!
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February 2024 by Brittany Fowler
I absolutely love the service and family feel atmosphere. Would recommend all to go and get a vehicle thru them.