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July 2024 by Jon Gavette (Awakened Sasquatch)
My son and I showed up at 9:55 am and waited out front until they unlocked the door. They unlocked the door at 9:57 am, so we entered. As we walked past the second set of doors a clerk began yelling "STOP! WE DONT OPEN UNTIL 10!" He yelled it a few times.
I feel there could have been a different way to deal with this. We could have been allowed to peruse the items until they were ready. There was only a 3-minute difference and they opened the door. I feel like they could have handled this differently. Maybe he should have said something along the lines like "go ahead and look around but we won't be ready for another 3 minutes." Or "please understand we won't be ready for another 3 minutes."
But no, HE YELLED!! As a matter of fact, my last 10 experiences at this location have been more and more disappointing. I've said it a few times but today did it. I'm never shopping there again and I would encourage people to avoid this location.
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June 2024 by Starbuck66
Very poor customer service twice now, so it warrants a review.
Not helpful at all with a sarcastic attitude from employees in the service section. The cahiers up front were actually pleasant.
I will not return to purchase another item and have selected another company to do business with.
I needed help with Federal Documents that needed printed. I was also interested in buying a very good printer for my wife/ teaching position.
The guy blatantly ignored me after asking me what he could do for me. He litterally walked away.I told him thanks a lot for your help on the way out the door. He says sarcastically, Have a nice day. I did after buying a printer somewhere else.
Not much of a printing service if you can't even get a document printed without figuring it out for yourself. Luckily I succeeded in self service.
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June 2024 by Kay Roach
Christian S. put customer service to the top. He not only met my needs and completed my order he multi tasks with a smile and took care of others at the same time, making each customer feel important. Thank you Christian.
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June 2024 by Ann Musgrove
EPSON printer purchasers. If you were told you would receive a $100 in products you were victims of bait and switch. I tried it and was told the company made an error and isn't going to honor the rebate for which they signed you up. I would not believe anything else offered as an incentive to buy any product.
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June 2024 by Nancy
A variety of home & office supplies! This store has really great Pens ! Staff is helpful!
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May 2024 by Chelsea Clarkson
Fantastic customer service. I messed up an online order and Henri saved the day. Best customer service I’ve received from anywhere in a long time.
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May 2024 by luis garcía
Good customer service and friendly
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April 2024 by Lisa Ann Woodie
Great experience there today. Exceptional customer service by a new associate named Ray. She really went above & beyond to help us pick out the perfect chair & stayed late past when her shift ended to assemble it! She is an absolute gem & a valueable addition to this company. Thank you so much Ray. We really appreciate your kindness and effort!!!
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March 2024 by Shannon H
I called the Chad Dr. store before I made the 25 mile trip to see if they had a specific Inkjet Printer in stock and if they would price match a online ad. I was told yes, but at the checkout I was told No. I asked to speak to someone about this and the same guy that told me yes on the phone said that they only price match for big box stores. He admitted that he neglected to mention that important fact. I left without buying anything, and don't plan on ever going back. BEWARE what you are told on the phone at this store!
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March 2024 by Carolyn Bowlouden
Had some business cards made by Christian, he did his job very well.,Went above to create want I wanted We will continue to use your business, very friendly and great work ethic this young man has.
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March 2024 by Corinna Loudon
I got a stamp made and the man working in the business section was great! He had my stamp ready for me in just a few minutes. Excellent customer service. I believe his name is Henri. Definitely recommend Office Depot for same day stamps!
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March 2024 by James Shelton
Staff are pleasant to work with. Not pushy and very knowledgeable. Prices are low and manageable. OD is the place to be ?
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March 2024 by Daniel Oconnell
Employees slow and hardly willing to help or address customers. Top it off they could not figure out how to get postage for my small package to ship via usps,nor was any other shipping service offered. I thought shipping was a primary function of this establishment..
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February 2024 by Lisa M. de Rave
I went into Office Depot to look for a ballpoint pen refill and the employee was helpful and went out of their way to help me. I appreciate someone cheerfully assisting me. I think it's important to shop in actual stores instead of online. I like to see what I'm buying in person. Parking is easy and I was in and out of the store in no time.
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February 2024 by Lin Hense
Inattentive help with zero knowledge of products.
