-
April 2024 by Troy Waddell
Fantastic customer service. On time and on target.
-
April 2024 by Wesley Kuhron Jones
Fixed windshield chip quickly and well
-
April 2024 by Mac Hagen
Fast, friendly, and quality work. Great job!
-
April 2024 by Lance Fireclowns
Efficient’ safe effective and solid work. Fastest best cost effective out of pocket in the surrounding area.
-
April 2024 by tina holbrook
Next day appointment and it was done a lot sooner than I was expecting. Great service
-
April 2024 by Laura Parrish
Great work and we are happy customers
-
April 2024 by Rick Harder
They replaced the glass on my Mercedes Sprinter RV quickly and it looks great. Due to the layout of the RV they did not have the specialized equipment to calibrate the lane change and adaptive cruise control system, but reached out to the local Mercedes shop and lined up the calibration with them the same day. That was a step above and much appreciated. I would definitely use them again, but I sincerely hope I don’t ever have to :)
-
April 2024 by Savanah
Really people and excellent service
-
March 2024 by Sam Montgomery
Good service, good price, good windshield, !good waiting area, good employees! Hope I won't need any new auto anytime soon, but if so I would return to NOVUS.
-
March 2024 by tina ketner
I was very pleased with the service I got. Very friendly staff and I would definitely come back again.
-
March 2024 by Hailey Coons
They were able to get me a next day appointment when I called. My windshield looks great and they were super quick.
-
March 2024 by John Davidson
I had a large crack extending almost halfway across my windshield and procrastinated repairing it for months, dreading the insurance and repair shop bureaucracies. Ended up taking 15 minutes to make the claim with state farm and the appointment with novus. Was in within 2 days. The windshield replacement took an hour and a half, as they'd predicted. Time enough for a walk to Whitaker and quick lunch. Professional installation, and they'd taken the time to transfer a sticker, a State farm tacking device, and the rear view mirror. Very little paperwork, lifetime warranty. Very happy with the experience. Didn't hurt that the State farm policy had zero deductible. Highly recommend both Novus and Sam Krier with state farm.
-
March 2024 by Beth Rutherford
I watched a large rock hit my windsheild. It left a large chip with cracks going in every direction like a clock numbers.I call Novus right then and they told me to come on in.WOW, as big and ugly the chip was, you could hardly see anything after they worked on it. Instead of a quarter size scare it is now half the size of a dime and very faint.Great job, wonderful people and fast service. Thank you Novus.
-
March 2024 by Mike Nolen
Wonderful experience due to a smash and grab on my car. Doug was a great communicator and also a job well done.
-
March 2024 by Lauren Kelley
I put off having my windshield replaced for far too long because I figured it’d be a process requiring too many steps but it really couldn’t have been easier. I went through my insurance provider and within 30 minutes of filing my claim NOVUS called me and we scheduled my appointment which was only 2 days after filing my claim. Communication was awesome and everything happened faster than I expected. They even put my oil change reminder sticker on the new windshield ? Thanks NOVUS team!
