{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
7AM - 1PM
400 Country Club Rd, Eugene
Banks
“Their fraud department is ON IT! I thought I was on a legitimate site to buy concert tickets. I received an alert from Wafd and I gave them a green light to process the payment. But they knew better. When I called my local bank after realizing my error, they were accommodating and empathetic. I was issued a new card the same day.”
“I absolutely love this Branch! Very great customer service. As well as very professional staff. They take excellent safety precautions due to covid. Huge shout out to Nancy & Gia for helping me out in literally every way possible. I am so fortunate to have met them. ?”
10 AM - 4 PM
311 Coburg Rd, Eugene
Banks
“I went to this branch to set up a new account with U.S. Bank and Danique was so incredibly helpful and easy to talk to! She had a great sense of humor and made me feel really comfortable! I will definitely be going back to see her for all of my banking needs.”
“I have been with PCCU for 21 years and they have always given me great service in all their branches. I refinanced my home with them, had them wire money, financed a car and changed one of my accounts to a Trust. And I appreciate that they are in an ATM Co-op, so I can use other credit unions ATMs. They are always very good to me.”
9AM - 6PM
220 Seneca Rd, Eugene
Banks
“Love this place shop here first before you go to your major shopping outlet. They have a lot of things other stores don't and their prices are ridiculously reduced. Lots of great condiments half the price anywhere else.”
“I've been with onpoint for years. Before they had their other locations infact. They have out done themselves this time. The intrest rates right now are to completely die for. I can't wait for my next journey. The best part is I can do it by myself.”
10AM - 1PM
3333 W 11th Ave G, Eugene
Banks
“The employees at this Chase location are always so friendly and helpful! I came in very close to closing time to get withdraw some money and to get some change and the employees that helped me were professional, kind, and patient while assisting me with my needs and answering my many questions. I'm bummed I don't live close to this location, but if you do, I highly recommend this location due to their amazing staff. You'll be taken care of!”
“The personalized care I receive each and every time is remarkably consistent! What dynamic service! Every time completely different circumstances and different personalities but thoughtful and effective care is one hundred percent in my experience.”
“Very friendly, efficient staff that have supplied all my banking needs. They even quickly fixed a fraudulent charge on my account and sent me a new card while I was out of state! Summit bank is the best bank I've ever entrusted my to!!”
“As its name suggests, OnPoint Community Credit Union is part of our community. OPCCU redeploys it deposits as loans to improve our community – and theirs. We bank with the Santa Clara – Fred Meyer Branch in Eugene, spearheaded by Brandon (Mgr.), Nathan (Asst. Mgr.) and their incredible team: Kayla, Alex, Michelle and Andrea. We always are greeted by name and feel welcome when we visit the branch or call. Each team member treats us professionally and with respect, affirming to us that we are appreciated and valued members. Everyone always asks what else they can do for us. With great success, our banking relationship has included savings accounts, checking (business, personal and professional trust) accounts, debt and credit cards, a certificate of deposit, and a credit line loan. When we have questions, they are answered quickly and correctly. When we need assistance, it is provided to us quickly. Our suggestions are welcomed. These people treat problems as solutions waiting to happen. Excellent.”
“I was on the phone for a good hour simply trying to recieve financial guidance, which online OCCU claims to offer as well as any other standard bank. After being transferred to many departments on the phone I saw that the new location close to me, on Royal ave was open even on a SATURDAY! Heather Metcalf despite usually being appointment only not only made time for me but was enthusiastic about seeing me and answered EVERY question I had! She was confident, fun, understanding, professional and busting at the seams with information and wisdom I wouldn't have found elsewhere! I HIGHLY recommend this location simply for the reason she is there and will help anyone with any questions feel at home and cared for in terms of their financial future. Thank you so much Heather!!”
“Life is tough enough as it is and people make mistakes as well as "life happens" like it did to me, short story long account over drafted for silly reasons of "life happens" when I called and explained they took care of me and this is not the first time they have come to my aid to me they are more than a bank to me they are my frindswho understand "life happens" God bless you Columbia Bank and THANK YOU for understanding you have a customer for life”
10AM - 2PM
311 Coburg Rd, Eugene
Banks
“My problem, I have AUS bank. Is that when I had fraud on alert on my phone and on my? Banking account for them to call me. They didn't bother to call me and let me know what's going on. So I had to move my checking account after 20 years of being with you guys. That is not a good policy.”
“I have been a Selco client for over 20 years. The customer service, professionalism and knowledge is excellent. I have never had any negative issues with Selco Credit Union. I highly recommend Selco. Michaelle”
“Carrie at W.11th in Eugene was fabulous to work with. She was very kind, Knew her stuff well. She was very professional ad met my needs with total respect.Thank you..!! Let's do this. !!!”
“I’ve worked both professionally and personally with the branch manager, Ian Kimball, over the past ten years at U.S. Bank. He runs an efficient office that focuses on superior customer service, positive energy, and always doing what is best for his clients.Ian has a knack for hiring the right people, which may result in being short staffed from time to time due to his team members being promoted. He leads his employees by example and regularly goes above and beyond the role of branch manager to meet his clients’ needs and exceed their expectations.”
“All the staff there super helpful and wonderful ."Troy Jones " is the best makes everything so easy and smooth. Answering all the questions as you need and more offers.”
“I wanted to share how Rachel has always provided great customer service, professionalism, and a positive experience for me at Oregon Pacific Bank. The way Rachel takes care of the customers, reminds me of common ground kindness, a hometown local bank feel, she is what stands out to me as what is valuable to me in my experience and the reason I would choose to come here.”
“A quiet little jaunt. Two windows with humans. The rest is machine banking. Making money an impersonal manner? Who do they think they are fooling?M. helped me. Professional, courteous, at the top of her game. Thank you.”
“I disagree with the negative reviews here. I have has extremely great service. when I need to contact them, I usually leave a message when I login. somebody gets back to me right away. the service at the branch is amazing too. Never had any issues. I have been a client since January 15 2024 at the Willamette branch.”
“I've had great experiences with the bankers at this chase location. They've always given me good advice and have been willing to spend the time talking through all of the options with me. I've been impressed with how much patience and kindness that I've received from the bankers at this Chase.”
9:30AM - 1PM
2829 W 11th Ave, Eugene
Banks
“The staff here take the time to get to know each customer, and make an effort to know what is going on in our life. In a world where no one even knows your name, this is a very nice touch, and a refreshing approach to banking.”
“Demitri was great, I walked in with some confusion about my car loan and they got me squared away in no time. So thank you Demitri for your outstanding service. People like you make banking enjoyable.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“Other than the issues rated in your survey my banking experience with Pen Fed has been great. I do regret that the service hours for phone service were changed and you close your services so much earlier. Late hours were great for those of us who need them. But overall I’m satisfied with Pen Fed.”