NAPA Auto Parts - Eugene Auto Parts is a reliable store serving the greater Eugene, OR area, known for its helpful staff and wide selection of quality parts. Customers appreciate the quick responses and availability of in-stock items, often finding everything needed for their automotive needs. The staff go above and beyond, shown by an employee who went out of their way to cross-reference a special filter from Canada, saving the customer's day. During an ice storm, the team was friendly and helpful, providing wiper blades that proved essential for safety in difficult conditions. While there was a minor issue with an online-listed item not being available in-store, the store was able to quickly arrange to have the part sent from another location the same day. Customers also value the store's professionalism, with staff assisting in tricky situations and ensuring customers get the right parts when they need them most. Overall, the store is praised for its knowledge, helpfulness, and dedication to customer service, making it a top choice for auto parts and assistance in the Eugene area.
Helpful and friendly. They seemed knowledgeable and wanted to make sure that I had everything that I needed.
February 2025
Knowledgeable staff willing to offer they expert input and time
September 2024
Probably the best auto parts shop in Eugene. Very friendly and helpful staff. Whether they have the parts of not, they will help you find it and order it.
Edit: David deserves a raise! Super helpful and knowledgeable.
