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February 2024 by Bonnie C
Sometimes you'll be in and out, other times, stand or wait in line... They do have chairs. I switched, as they limited my opinion to upgrade plan.
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February 2024 by Leonel Morales
It is the best, the workers are very friendly.
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January 2024 by Jose
Great costumer service and good salesmen!!
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January 2024 by Richard Pauly
Nice and friendly and helpful
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November 2023 by Heather Lima
This is the second time Saul has helped me. He’s absolutely wonderful, makes me happy I’m with T mobile.
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November 2023 by Heather Nunyabizness
This is the second time Saul has helped me. He’s absolutely wonderful, makes me happy I’m with T mobile.
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September 2023 by Shelley Bessey
Great place to do your phone business. Went in to get a repair on phone and ended up buying a tablet for 25 dollars and I got another one free. Was very surprised. You rock metro.
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July 2023 by Jim Norris
The truth they are great customer service if you get job there it on stuff to sell that how they get paid. Try to buy something help them. Get paid ?
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July 2023 by Harmony Cannon
I wish that I had stayed with Verizon. T-Mobile is great if you stay on main arteries, out in the country, not very good.
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May 2023 by Rachel Smith
The guy helping me messed up my phone screen when putting the liquid glass on it. Gotta go back again today.
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January 2023 by Josh
If you go I'm store expect some wait time if there are people in front of you. I'd recommend doing research about what you want to get before going in there because it seems their employees don't know/give good facts about the products that are sold in store. Service is good as long as you're in a good size town/city and don't go out in the country.
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November 2022 by Karl Pursch
Been a Metro PCS customer for 10 years I love Metro PCS they were one of first Pay Monthly Plan...Unlimited text phone and internet..You Can't Beat Metro...
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October 2022 by Kathy Stenger
They were untruthful about the the plan I was on they said I was getting the money off for food stamp card and then they didn't they want a $70 and now they won't turn my phone back on and I'm medically need it I just had my leg amputated and I live out in the country where there's no bus service so I sit here now with no phone and they would not even willing to try to help this is the Metro on West 11th
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July 2022 by Liz Cicio
I bought a phone for a friend of mine who lives out in a more rural area and his phone stopped working so we assumed that we needed to replace the phone but the extremely helpful clerk behind the counter showed us how to update the phone correctly instead and saved me $200. Old phone works just fine now.
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April 2022 by Dr. Burt Levenson
Rarely do you go into a retail cell phone shop and have a great experience. The staff were incredibly helpful and the manager stepped right up to quickly solve a problem and get my new account up and running. Same thing at ATT would have taken two days. Great work. Highly recommend this place.