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March 2024 by Crystal Kendell
Great products, love their reusable household goods as well as their refill stations for soaps and laundry detergent.
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November 2023 by Betsy Atkinson
Amazing store with a BUNCH of sustainable options. Also with recycling drop off and large quantity refill stations.
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November 2023 by Katherine K.
This is such a cute place! I love how economically friendly everything is here and the gorgeous pattern selections they have. I especially liked the reusable towel selection they had and I wish I had room in my suitcase to buy some. Bit on the pricier side, but it will be cost effective over the longrun.
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October 2023 by Margaret B.
Points explained- super cute and fascinating prints but not functional as advertised. Paper towels, wash cloths, & Kleenex MUST be absorbent or it will just spread around. This fabric does not absorb. Buyer beware. Buying experience- I bought from the website and I tried using an online 40% off code. Read carefully at what you can actually use it on and usually it will be sold out. ALSO, I didn't see where to add in the "CODE" so I thought it was at the end and they would allow me to review before pulling the trigger. I went through PayPal and as soon as I clicked on "go back to site for review", it took me back to Marley's Monster's web site with a big "Thank you for your purchase." Wow so not everything I bought was on sale and if given the chance, I would've deleted the Unusable Unabsorbent napkins and Unpractical Unpaper towel holder. Details: I first heard about this company when I was given the facial pads as a gift. I am a licensed aesthetician so I thought this was such a cute gift! The prints were adorable and they were cut and shaped just the right size. They were not absorbent and not good for facial cleaning. I was disappointed because they were very cute and soft but not useful. I then went to the website and found much more cuteness and a variety of different products for the house that had the same adorable fabric prints. What I have been using to replace paper: I have been using Costco's big pack of white terry cloth towels to replace using paper towels. I just fold once and stack them in a cabinet by my sink. I can wash/bleach/dry over and over and they have lasted me years. They are extremely absorbent and do a fantastic job but they aren't cute! They just FUNCTION I have also been using target brand terry wash cloths that are $5 for a 10 pack. Same thing.. wash/bleach/dry and they last for a year until they get their next life with my husband in his garage. They are absorbent and have enough grit to clean pans and food on the counters. FUNCTIONAL. I bought the Unpaper towels, (one for the house and the cute camping fabric theme for the trailer), Untissue for my daughter, a couple of rolls, the wood holder, and the cute wash cloth dryer. All of this looks super cute but it has left me disappointed and feeling duped. THIS PRODUCT IS NOT ABSORBENT. THEREFORE ITS NOT FUNCTIONAL. I know, I know, I should've known by the facial pads being useless! Ugh I purchased over $300 of product and as cute as everything is, the fabric is useless. It's soft but won't absorb liquid, it will just move it around. I will keep everything except their Unpaper towel holder. I'll repurpose the fabric for something else. Unpaper towel holder: The rod fits on a dowel but doesn't screw down so it is not secure. So... how do you move it? You have to grab it from the bottom. Every part is loose so when I wipe down the counters, I can't grab it from the top, I have to slide it or pick it up with both hands to move it out if the way. Frustrating. I dont recommend for anything. Not even to blow your nose. Burp cloth, yes but it may just smear around and not pick up. My daughters use some in their doll house as blankets for Barbie's. Giving it 2 stars for cute and I am hopeful they will find a better fabric that will absorb and stick together to roll up, because I think that is their selling point is that it is cute and functions like a roll of paper towels. It's cute but does not function as a paper towel.
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October 2023 by Aoife Mac Mahon
Warmly greated. Excellent customer service, super clean and well displayed large store with all the Marley's you need! They even have a clearance and remnants rack! Was able to get a replacement cardboard tube for my reusable paper towels which was awesome! I've bought their wonderful products online and so nice to visit in person. The bowl covers are so awesome for bread bakers/ chefs!
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October 2023 by Karen Wendel
These are the best! I use them all day long, grabbing one for a spill, another to wipe the counter, a third to blow my nose, and one more to clean the peanut butter off my grandson's hands. Then, I either wash them out to use again or toss them in the laundry. I give some as Christmas gifts each year and last year someone called me to ask where I got them after she had seen the cloths at the recipient's home. Thank you for making such a great product!
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August 2023 by Aimee Juell
I just got mine six days ago and am already sold! I might not need more because we do laundry frequently, but if I do, rest assured I will not hesitate!
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July 2023 by Alexandra Ellis
I’ve purchased Marley’s monsters from Etsy and other small stores elsewhere on the west coast previously but was really excited to come in person and see all they have to offer! Grabbed some more napkins to add to my collection - I love how soft and absorbent they are and they’ve completely replaced paper napkins in our house. I also grabbed another sponge (that’s also washable). As long as you wash sharp knives with care (so you don’t cut or tear the fabric) I get 6+ months of use with daily dish washing ( we don’t have a dishwasher). I love that I can wash it and it NEVER gets smelly for me!Also grabbed the duster which I had seen online but learned that I can fit it to my swifter duster handle I already have at home. Actually looking forward to dusting when I get home ?I have been using their stuff for over a year now, with daily use and regular washing and haven’t had any issues with quality. I always wash with like fabrics and never dry.It’s the softest cloth you can get!
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July 2023 by Brian Ellis
I’m a laryngectomee (google it) and find the unpaper towels to be a perfect handkerchief. Soft, absorbent and pocket sized. A bit pricy but long lasting and easily washed.
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April 2023 by Sterling C.
This shop made my travel a lot easier. I needed body lotion, but I needed a container small enough to get by TSA. They had a nice jar of "body food" (an all natural rub made with Shea Butter) that was just under 4 fluid ounces. I went back later because I had bought some local honey for my tea while here, but wasn't able to use it all. They also have empty containers of 3.4 fluid ounces (and that is marked on the outside) which worked great for the remainder of my honey. Everything in the shop is designed for reuse and sustainability, so goodbye to the guilt that usually accompanies my travel wastefulness.Unlike one of the other reviewers, I found the staff to be very engaged with me and helpful. They helped me find both products immediately.
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April 2023 by Rebecca D'Attilio
I've never been to the store but I love their "paper" towels which I ordered online (bumblebee print) and so I wanted to write a review after seeing a handful of negative reviews on here. I've had them for 4 months, use them multiple times a day, and wash them all in the laundry about once a week. They are fantastic! I think people leaving reviews complaining that they fall apart are using them for really aggressive cleaning or have ridiculous standards about cotton never wearing down (or are clearly cutting them with scissors like in one photo lol). None of mine have any holes, and they only look as worn as any other cotton items would after use and wash. Plus, remember, these are meant to replace PAPER towels, which typically fall apart within seconds. The point is to use them for light cleaning, drying hands, etc. Also, I'm confused by the comments about stains - they are fabric. If you spill something on a cotton shirt, it's likely to stain. This isn't going to be different. Who cares? They're for cleaning anyway! If you don't want guests seeing them, reserve some for guests only. (If this is something that bothers you I'm guessing you already have special kitchen and bath towels for guests anyway so what's the difference?) The makers of these products said they'd help you replace paper products - not that they were magic towels that would last for centuries and never stain lol One last thing I'll say is that you DO have to wash them a few times before they'll be particularly absorbent or stick to each other on the roll, but they're still useful from the first day for wiping things up and can just be stacked until they've been washed about 3-4x. Then you can fit about 20-22 on the roll depending on how tight you roll them. Any more than that and the circumference of the roll gets bigger than the length of an individual towel so it doesn't wrap all the way around it anymore. I still think they're one of the best things I've ever bought and hope I can visit the store someday!
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February 2023 by Theolovetesla
Hey I haven't bought anything here but it smells nice ?
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December 2022 by Leah Bloomberg
Purchased a Marley Monsters makeup towel at Tender Loving Empire at the airport. This makeup towel is leaching black dye everywhere, leaving lint and chunks of fabric on my face and in my sink. It is very poor quality. I have contacted Marley Monsters customer service about this, sent copies of my receipt, have not heard back.
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October 2022 by Erica W.
I came in here yesterday with my husband, as we happened to be walking through the 5th street market and I wanted to check this place out. I've been buying reusable items all summer to reduce the amount of waste in my home, especially with paper products. Many of the items in the store I already owned from a different local business. But in this case I happened to find two things that I wanted, and was excited about. Obviously I purchased them and am going to throw them in the washer tonight so that I can start using them. The store is cute, well laid out, and just has a fun vibe to it. If you haven't tried eco-friendly products, you really need to be trying them out. They're so much better than the single use paper products we normally buy. The one thing that killed me here was the owner was sitting behind the counter staring at her phone the entire time we were in there, up until we went to purchase our items. No greeting, no smile, nothing. We didn't exist until we literally demanded her attention because we wanted to give her money for the products we picked. Now, she was nice once we approached the counter, at least, and I appreciate that part. But I despise anyone who runs a business and is on their phone or distracted by something stupid and useless when there are customers in the store. Put the damn thing down so you become approachable! Or use your words and greet your customers, talk to them, be excited about the products you've created and are selling, see if people have questions. Products don't sell themselves. What makes a business memorable is the customer service, and that was severely lacking in here. Would I return? Maybe. I'm 50/50 on that one. I can buy very similar products from a woman at the Saturday Market who takes customer service seriously and goes out of her way to make people happy. Or I can come in here and be greeted by silence and a couple of unique items the Saturday Market woman doesn't have. Hmmm... I'll have to think about if I really want to come back here or not.
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June 2022 by Julia Peacock Zuidema
If you are looking for a quality duster do not buy the bamboo duster. if you wash and air dry EACH piece of material will roll and not lay flat. When you use it again it will become a Hazzard because it will get caught on items unless you pick every item up you want to dust around. I contacted customer service and this is their reply. I did not purchase my order to use immediately but as you can see they DO NOT want you wash it. Hi Julia, We are truly sorry you’re displeased with your purchase. Our Refund Policy states 'items may be returned within 5 days of delivery and must be in original packaging, unused and unwashed' and the item description for the Bamboo Fleece Washable Dustersays the 'duster tendrils will curl after washing', so the item is not defective. However, we can make an exception this time and accept the returned item. You can send the duster WITH TRACKING here: Marley's Monsters Headquarters 2101 West 10th Avenue Eugene, OR 97402 In accordance with our shop policy buyers accept responsibility for original and return shipping costs and refunds are issued in the form of store credit. Please include your order number in the box so we can promptly process your refund. Let us know if you have additional questions. All the best, Marley's Monsters Customer Service
