Kendall Chevrolet GMC Buick of Eugene offers a variety of services and vehicles, including new Chevrolets, GMCs, Cadillacs, and used cars. Their Finance Center assists with car loans and trade-in evaluations. Customers appreciate the Service Center, noting timely service and clear communication, although some have experienced lapses in follow-up. Staff members are generally polite, and the work quality is reported to be good, though attention to detail in vehicle cleaning has been mentioned as an area for improvement. Many customers highlight the seamless service experience, particularly during oil changes and maintenance. One customer praised a manager who provided regular updates during repairs, contributing to an overall positive experience. Sales staff, such as a specific salesperson, received commendations for their low-pressure approach and willingness to assist with post-purchase questions. Customers felt well-supported when learning about their new vehicles, with staff going the extra mile to ensure satisfaction. In summary, Kendall Chevrolet GMC Buick of Eugene is recognized for its courteous staff, efficient service, and commitment to customer care, making it a recommended choice for both vehicle purchases and maintenance services.
I only know the Service Department, but the work was done in a timely manner, the inspection report was clear and concise, and communication was excellent.
August 2024
Process was seamless and fast. My service advisor was outside when I pulled up, got the information he needed and got everything started. He thought it would take an hour and a half, but was done sooner than that. By far the best experience I’ve had with getting my oil changed or had any other maintenance done.
August 2024
Had a recall notice and they handled it quickly and completely!
