Kendall Cadillac of Eugene is a dealership that offers a wide range of vehicles, including new Cadillac models and used cars. They provide the Kendall Auto Protection program, which ensures that qualifying used cars pass a multi-point inspection and come with additional benefits. The dealership’s Finance Center assists with car loans, trade-ins, and even buying your current vehicle. Customers can also visit the Service Center for oil changes, brake services, and other maintenance needs. They carry OEM, aftermarket, and Cadillac parts to meet various repair requirements. Many customers praise the helpful and friendly staff, from the receptionists to the sales team and service technicians. Service experiences are often highlighted as outstanding, with staff like Tracy in service going above and beyond—such as providing loaner cars during waiting periods and handling complex repairs efficiently. Customers appreciate the straightforward, honest communication and the dealership’s willingness to work with them, especially during difficult situations. For example, a customer faced theft and vehicle damage but received genuine support from the general manager, who helped resolve issues and find a suitable replacement vehicle. Overall, Kendall Cadillac of Eugene is known for its helpful staff, quality service, and commitment to customer satisfaction. The dealership strives to provide a positive experience, whether purchasing a vehicle, getting repairs, or dealing with unexpected problems.
I called and the service manager patiently helped me schedule the best day. The parts department advised the part was discontinued so I can find an aftermarket provider.
September 2023
The customer service was so much better this visit.
August 2023
We have the 2021 CT5 Cadillac, We bought from Kendall Cadillac of Eugene. They have always been fantastic, this is our second Cadillac we have bought from them. Their service is outstanding from the receptionist to the salesman and to service. Thank you Kendall Cadillac of Eugene.Ron and Darilynn Keefer
