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January 2024 by Allan Jones
Jason and Josh went the extra mile for me on a warranty replacement bike. I expected the process to take months, somehow they got it done in just a few days. Incredibly good customer service like this is so rare these days.
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November 2023 by David Preussner
many years of great service & Parts! I've been to all the shops! Huches is the best!
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September 2023 by Alisha Isabell
Literally saved my butt, I have a quick release wheel that lost a bolt, and they helped me get the right part free of charge. So quick and easy and they were all super kind. This place will be my go to for now on!
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September 2023 by Hannah Giardina
The nicest people work here. In the middle of moving and they easily/happily helped me get my bike ready to ship.
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August 2023 by Richard Bailey
Stood in the store at the counter for five minutes while the guy at the register had a conversation with a non customer. Guy look at us twice and just keep talking. On our way to bicycle way of life.
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July 2023 by Christopher Williamson
I want to sincerely thank Jay and Jason, and the team at hutches bike shop. They set me up with two new specialized bikes. Jay did a meticulous bike fit with me that drastically improved my on-bike, comfort, and the longevity of my rides. These guys provided the above-and-beyond customer service. I would recommend and return to the store.
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July 2023 by Laura L.
I came in just needing some air in my tires- the air is self-serve and free, and a kind employee taught me how to use their compressor device. I really know next to nothing about bicycle maintenance, and the staff was so helpful (and non-judgmental!) in getting me back on the road. I will definitely return when I need more accessories and/or maintenance!
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July 2023 by Dylan Karr
Great shop and awesome people! I had the pleasure of buying a bike from Jay and his team. They went above and beyond to make sure it was the perfect bike for me - I couldn’t be happier! I would highly recommend Hutch’s to anyone!
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June 2023 by Elizabeth Backus
My wife and I have both purchased bikes here now, and we are customers for life. The combination of customer service, expertise, and the fact that neither of us ever feel talked down to, is valuable and rare. Being a pudgy middle aged lady, I've had a lot of attitude or disdain from bike shops in the past. The folks at Hutch's always meet me where I am and make me feel like a member of the community. Plus they will absolutely just throw a bike up on a stand and fix a small problem for no charge when they have the time and space available - a truly remarkable experience and one that totally saved my weekend a couple days ago. Thanks so much for creating a welcoming atmosphere and offering truly excellent service!
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June 2023 by Lee Wilkinson
Took my Specialized Turbo Levo (which I had purchased in a different state) in with a blown motor, and was not expecting to hear good things. Hutch's got it warrantied and replaced for me in a timely fashion. Outstanding service!
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May 2023 by Kyle O.
Leave you zero options. Get you into a bike then once they have your money, then you're nothing to them anymore. Do not recommend.
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February 2023 by Ben Sutter
Best bike shop!
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February 2023 by Titus Tomlison
Not one to write reviews but I feel compelled given the fantastic costumer service received every time I walk in Hutch's door. I purchased a Specialized Turbo Levo from Hutch's nearly two years ago and these folks have taken care of me every step of the way. Jason and Andrew in particular are awesome humans and a true joy to work with, going above and beyond to make sure my bike is dialed. I have been riding for decades and these folks blow the majority of bike shops out of the water when it comes to how they take care of their customers. Looking for a stellar bike shop with the best customer service in town... this is your place!
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January 2023 by Miki
I just bought a bike from this bike shop. I have my receipt from last year when I bought another bike from a different bike shop. I realized that this bike shop charged me extra for a bike they had already on the floor— a $40 shipping and assembly fee on top of the tax… not super impressed with that since, usually, if a bike is on the floor that’s not an extra cost for the buyer. Overall, I’m happy to have had the option of buying the bike I wanted, but I probablywouldn’t go back because of the extra fees when other bike shops don’t do that.
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December 2022 by Ashley Angulo
What a dream! Inventory, expertise, and patience is the winning combo for this shop. You can tell they make happy customers because people drop-in and chat up the staff by name. I have enjoyed every visit I’ve made here!
