Firestone Complete Auto Care in Eugene, OR, has been serving the community since 1926, offering reliable and affordable auto care for all vehicle needs. Customers appreciate the fast and friendly service, especially during urgent situations like flat tires, with staff members taking immediate action and completing repairs quickly. The team at Firestone is known for their honesty, helpful tips, and clear communication, making customers feel comfortable and confident in their service decisions. Many reviews highlight the competence and professionalism of employees such as Charity, Zach, Billy, and Blake, who go above and beyond to ensure customer satisfaction. The staff is praised for their knowledge, helpfulness, and ability to explain repairs without making customers feel overwhelmed. During busy times, the team manages to provide attentive service despite the high volume, often offering great deals and honest quotes. Customers value the thoroughness of services like tire replacements, oil changes, and brake inspections, and many have entrusted multiple vehicles to Firestone over the years. Overall, Firestone Complete Auto Care in Eugene is recognized as a dependable auto shop that combines quality service, fair pricing, and a welcoming atmosphere, making it a trusted choice for vehicle maintenance and repair needs.
In from out of town and had a slow leak in a tire. Turned out to be just a loose valve stem. It could’ve claimed anything I didn’t have time to inspect it myself, But the team was honest with me and didn’t charge me. Really appreciate their honesty. Thank you.
June 2025
Awesome service! We had an unexpected flat tire on our brand new vehicle. Took it to Firestone in Eugene and took us in right away and done an hour.
Fast and friendly service.
I highly recommend them for all your tire and car care services.
Thanks!
June 2025
I love this place! Great, friendly staff and knowledgeable people