-
April 2024 by Shanna Prior
Such awesome service from these guys. Especially John P. So professional and SUPER helpful!!!!! Highly recommend him and them for your towing needs. If I could rate above a 5 star, I would! 10/10
-
April 2024 by David Polon
The driver was very nice and helpful to make sure that I was able to get in and out of the safely because I am disabled.
-
April 2024 by T4
Messed up my buddies truck towing it in. Oregonians at their finest is this company. Costed me 350. I'm young and broke like everyone else in this town. so this helped me alot. Thanks emerald towing! You will be remembered
-
March 2024 by Susan Newbury
They took care of everything!
-
March 2024 by Ani Hamilton
The tow truck driver arrived early. He was very kind and efficient. There was not a problem at all and we got to Kendall Toyota quickly and easily.Thank you.
-
March 2024 by Erica McLaughlin
Was very fast! Helpful, gave me good advice! Would definitely recommend.
-
March 2024 by Triet Pham
This company is the worst, and their people is the worst on this world, too. I visited my friend at 13th and Olive apartment, and I didn’t know they will tow my car even I just parked there for an hour. If they want me to pay the parking fee, put the station there, we’ll pay. They towed my car at midnight, I realized when I was about to go home, I called them, and they said there is nothing they can do. I said I’m an international student, I can prove to them, and I have no income, but they accused us lied. I said it’s at midnight, I have nothing to get back home, I don’t even have money in the card to book uber. They don’t care. They told us to walk there. How bad was that? Is that the right way to treat international students? They charged 390 to get my car back, in cash. I’m not sure, but I think they are doing something shady, because if they are doing right, they will accept CASH and CARD. I had to borrow some cash from my advisor at midnight to get my car back because I can’t wait for my parents to send money from other country, they will charge me more. One more thing, they charged some extra for gas, dollies, storage … don’t make any sense. They said they had to buy and apply the dollies, bla bla, and we have to pay for that fee. So they made us to withdraw cash from atm, who will pay for the atm fee, who will pay for the gas? My advisor can pay by card, but they didn’t accept.Totally, there are problems with these people:- They told us to walk to the parking yard to get our car.- They treated bad with international students, accused us lied- They just want to get your money, at any case, all they want is MONEY.- They want MONEY, but in CASH- They charged extras with non-sense reasons. If you want us to pay for your gas, so pay our gas because we had to drive to the atm. If you want us to pay your dollies, pay for our atm fee. Else, just charge for towing what we did wrong, not your supplies.God will not bless for people work in this company, a cruel, immoral and inhumane company.***Update***: Because it was at midnight so I didn’t notice, but I just realized this morning that they’d broke my tire sensor at the back, and I don’t know if they are legal to break our car when they tow.
-
March 2024 by Kristi Bliss
Mike was an amazing tow truck driver. Thank you so very much.
-
March 2024 by William Herbert
The tow truck driver was especially helpful.
-
March 2024 by Tabby Delorme
Mike really helped ease my anxiety and stress in a situation with my car last night. After going to a bday dinner for my dad, I came back to my car not starting. It was cold, pouring rain, and late. This was less than ideal and Mike eased the stress of the situation and genuinely helped out with his calm demeanor. He knew a lot about the company and even gave some helpful places in town that could look at my car! Thank you so much Mike for making the whole thing painless!
-
March 2024 by Dallas Howard
Very kind and Professional. Would recommend.
-
March 2024 by Steven Yett
Efficient, friendly, and fair. If you need a tow, Emerald Valley Towing is an excellent choice.Dispatch office was professional and the driver was a pleasure to work with.
-
March 2024 by Kat
Quick friendly tow service partnered with Progressive insurance. Thanks for the tow!!
-
February 2024 by Francisco Ontiveros Nunez (Leaked99)
Polite, fast and efficient employee. Enjoyable to work with and if needed will be calling emerald valley for towing again.
-
February 2024 by Bobbi Robinson
Aaron was a rockstar! My car broke down. We had hundreds of dollars of groceries in the car. Your driver kindly waited for a ride to come and pick us up and also pick up the groceries. Then when our ride got there, your driver helped transfer the groceries from one vehicle to another. He was incredibly professional and kind and thorough in everything he did. We so appreciate your professionalism. You guys are the best!