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Open 24 hours
400 Country Club Rd, Eugene
Credit Unions
“I absolutely love this Branch! Very great customer service. As well as very professional staff. They take excellent safety precautions due to covid. Huge shout out to Nancy & Gia for helping me out in literally every way possible. I am so fortunate to have met them. ?”
“Ive been with OnPoint for 5 years now and it was the best decision I have made to switch to them. The customer service they provide is exceptional. Their branches are convenient and friendly. I appreciate all their support, thanks OnPoint.”
“EXCELLENT!!! Never again will I use a bank (OCCU is NOT A BANK - it’s a CREDIT UNION, folks!). This is the longest (20 yrs) I’ve had an account at the same financial institution. I’d postponed getting an acct initially because I didn’t have much to deposit & retain, didn’t want fees, like the banks would require. Well! the basic account was FREE and no minimum balance! Wish I’d known it was different than the banks, I would’ve been a member much sooner.
OCCU has THE BEST customer service EVER. Tellers are always friendly, efficient and waaay beyond accommodating when there’s some sort of snag (NOT caused by them, mind you!). i.e. I once had a super nasty property mgr who liked to jerk tenants’ chains. He told me my ck got stolen thru the drop slot (I found out from the EPD he was lying). He was gleefully knowing I’d have to cancel my ck (a $25 fee) & write another. I explained the situation to OCCU & they immediately understood & unhesitatingly cancelled the ck, NO charge. That wouldn’t have happened at any bank, I can guarantee you! In the 20 yrs with them, they’ve swiftly taken care of any glitches that could’ve otherwise been a headache elsewhere.
Whenever someone has 1st moved to the area, I strongly encourage them to join OCCU, share my great Expy with them. Same with friends if I find they aren’t a member. I know OCCU has at least 5 members from my raving about them. I’ve NEVER recommended another financial institution to anyone before, only OCCU!
Glad to see more branches have opened over the years. Hope more towns in Oregon eventually get OCCU. The only thing I wish they could somehow have is a drive-up at their Santa Clara branch. Replacing the branch on Barger sure would be terrific, too! (Why’d that one close?)
Once used the live ATM teller after a staff person recommended it. That employee wanted to make sure I wouldn’t be intimidated so she accompanied me without me having to ask. Was much easier & rather seamless to use than I’d anticipated. Pretty neat feature! Try it sometime!
P.S. re: the neg comments about car loans. I’m suspect that there was some misunderstanding somewhere - OCCU has ALWAYS been accommodating, IMO. Sounds to me like a possible a hitch on the dealerships’ end.”
“I've been with onpoint for years. Before they had their other locations infact. They have out done themselves this time. The intrest rates right now are to completely die for. I can't wait for my next journey. The best part is I can do it by myself.”
“I had a very good experience here a week ago, opening up some accounts here. The staff was friendly and experienced, and everyone was very accommodating of my elderly mom who was with me. I spoke with a nice gentleman Mr. Roberto Tort Nava, who explained everything and answered my questions thoroughly. Merci beaucoup! Thank you!”
“The personalized care I receive each and every time is remarkably consistent! What dynamic service! Every time completely different circumstances and different personalities but thoughtful and effective care is one hundred percent in my experience.”
“I was on the phone for a good hour simply trying to recieve financial guidance, which online OCCU claims to offer as well as any other standard bank. After being transferred to many departments on the phone I saw that the new location close to me, on Royal ave was open even on a SATURDAY! Heather Metcalf despite usually being appointment only not only made time for me but was enthusiastic about seeing me and answered EVERY question I had! She was confident, fun, understanding, professional and busting at the seams with information and wisdom I wouldn't have found elsewhere! I HIGHLY recommend this location simply for the reason she is there and will help anyone with any questions feel at home and cared for in terms of their financial future. Thank you so much Heather!!”
9:30AM - 5:30PM
299 E 11th Ave, Eugene
Credit Unions
“Demitri was great, I walked in with some confusion about my car loan and they got me squared away in no time. So thank you Demitri for your outstanding service. People like you make banking enjoyable.”
“All the staff there super helpful and wonderful ."Troy Jones " is the best makes everything so easy and smooth. Answering all the questions as you need and more offers.”
“I disagree with the negative reviews here. I have has extremely great service. when I need to contact them, I usually leave a message when I login. somebody gets back to me right away. the service at the branch is amazing too. Never had any issues. I have been a client since January 15 2024 at the Willamette branch.”
9:30AM - 5:30PM
221 Division Ave, Eugene
Credit Unions
“I have been a Selco client for over 20 years. The customer service, professionalism and knowledge is excellent. I have never had any negative issues with Selco Credit Union. I highly recommend Selco. Michaelle”
“I've been with Northwest Community Credit Union for years. Always positive interactions, not even one negative experience. I'm glad to be a member there.”
“We have been members since 1995 and I won't even consider changing even though we moved out of state 10 years ago. Excellent customer service EVERY SINGLE TIME, no matter if I call, email, or go into the branch. Small but mighty!”
9:30AM - 5:30PM
3630 W 11th Ave, Eugene
Credit Unions
“My husband and I have banked with Selco for years and are very happy. We’ve had vehicle loans at the best rates we could find and they have helped with multiple standard banking issues. Everyone is always helpful and pleasant.”
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“It was a process yet worth it as a new member , the security measures were appreciated overall. I’m excited. I have only heard great things about Penfed. Thank you”