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November 2022 by Lori D.
I don't know if it's all Chase branches or just this one but I have been calling the local branch number for two days now to follow up on a matter that required the manager to handle. Nobody ever answers. Not all business is able to be done through customer service or automated assistance. Pick up the phone!
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April 2022 by Justin H.
I'd give this bank zero stars if I could. Customer for over 5 years then they close my account because two of my payroll checks bounced, not from anything I did but from my payroll company getting their account frozen. That's after I deposited another payroll check that didn't bounce and a direct deposit that was honored as well. Still they closed my account without as much as a phone call. Still haven't received the direct deposit funds over 4 weeks since they closed the account. I call them today and they haven't even reviewed the deposit! What a scam of a bank! Unprofessional and disrespectful of a longtime client. Do not bank here or at any of their branches. Umpqua bank is leagues ahead of these guys.
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April 2022 by Kim T.
The employees at this Chase location are always so friendly and helpful! I came in very close to closing time to get withdraw some money and to get some change and the employees that helped me were professional, kind, and patient while assisting me with my needs and answering my many questions. I'm bummed I don't live close to this location, but if you do, I highly recommend this location due to their amazing staff. You'll be taken care of!
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May 2021 by Janet S.
Yes, I am totally a big fan of Chase Bank. I have been a 'Chase' user BEFOREChase Bank when it was Washington Mutual.. Chase has always been there for me over the years, they have great customer service and really knowstheir business; there has not been on incident that they did not know the answers to the questions.. they are friendly, just a well rounded bank.
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April 2021 by Sam K.
My mom passed away and the banker Steven Saiz was Soooo good to me, while assisting with all the bureaucracy that I have been having to deal with. He really went above and beyond. Thank you so much!
