Cascade Garden Equipment, LLC provides garden equipment repair, parts, and new equipment to the Eugene, OR area. The Parts Department is wonderful and goes above and beyond, providing fast service. The business is what everyone hopes to encounter when in need. Staff are helpful in depth, willing to educate without getting preachy, and offer solid products at a slightly higher price than the big box stores. When calling with a question, customers get someone knowledgeable on the other end, which is well worth it. Employees are good people, friendly, and return items on time. The owner is helpful, nice, and generous with time, spending a long while on the phone to assist. Customers are grateful and highly recommend the store, noting it is nice to know there are still helpful humans who aren't only about the bottom line.
Really helpful on getting Honda Generator part. They went the extra way to help. Honda sent the wrong part but they resolved in a professional manner. The gentleman and the ladies were all a pleasure to do business with. I will go back for sure. Highly recommend.
June 2024
Parts Department is wonderful. Went above & beyond what I expected and now instead of waiting for 2 weeks, I have the option of mowing this afternoon -- or in the cool of the evening.
May 2024
Very reliable and helpfull, they upkeep our equipment
