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June 2024 by Nancy R.
I always take my pups and kitties to this hospital, including after going to other vets in the past. They are always there for us, providing the best wrap-around care. All of the vets are knowledgeable and compassionate people; intelligent, well-educated and unafraid to turn to other staff for input when they wonder about something. Over the years, they have helped us through baby times, all the times in between, and times when we had to say good-bye to our precious friends. AND they've helped us through a couple emergencies, like yesterday, when I screwed up and somehow left fudge where my pups could reach it. When I realized we were in over my head, I called and was told to bring the pup in whom I knew needed help. We arrived as quickly as possible, although we live 25 miles away. We were met in the parking lot by Ashley, who immediately took the one pup from the car. She got him quickly into the clinic for treatment. He was more than happy to be going inside with her, as he loves his vet visits! Dr. Blystone appeared in a few minutes, while I waited in the car with my other pup who was complaining about being left outside! Dr. Blystone told me what she was doing and that my pup was OK. She was very comforting and kind. Today, our precious pup is tired, but he's with us! I cannot express the level of gratitude I feel for this Bush team. They have been our support for over 20 years, always providing positive and top notch care. They communicate beautifully, listening as well as they give feedback and educate me when I have questions. I can expect immediate support when I am afraid for my furries, and I can count on loving and compassionate care being given. The pups love going to see their doctors! .....any of them. They are the very best. PS My neighbor was listening to the phone call I made to them yesterday when I knew we needed help. She was AMAZED at their immediate and kind response to our need. And the stayed late to help us..... Precious care givers. Simply the best.
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May 2024 by Elliot L.
This vet is money first pet last. Not only are their prices for vet services outrageous, and nickle and dime you for everything they do. it promotes deceptive web practices. And, if you have a pet emergency, they will see if they can fit you in in days not hours. So you are forced to go to the animal emergency hospital where their prices for emergency care is not much different from normal care at Bush Hospital. It also sends their patients email with prices for products and medications you can get online from their proprietary website, for the best price. But in fact, getting it directly at the vet hospital is cheaper. They refuse to correct this deceptive process and charge more for buying online.
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November 2023 by Whitney D.
I've generally been very happy with the care my dog has received here. Appointments are easy to book, and I like being able to do so online or on the phone. Prices for services are reasonable considering how important good vet care is. Office staff and vet techs are helpful and kind and very gentle with my nervous dog. I like being able to book online. There is unfortunately one vet there who I have not been as happy with, she gave me weird advice about teeth brushing one time (said I shouldn't brush my dog's teeth if she wouldn't let me, which I understand in theory), and another time said there was "absolutely nothing" wrong with my dog's hind legs; when I went back a different vet at the practice gave her a correct diagnosis and started her on some simple OTC supplements that have really helped! Dr. Beyerinck and Dr. Newman have both been excellent, I would recommend either of them, and there are probably other veterinarians at Bush who are wonderful, too!
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July 2023 by Susa R.
Don't go here! Vet is nice but pricing is ridiculous! Took a cat in Tuesday and was charged $95.00 for medical exam. Took another cat in on Friday and was charged $105.00 for medical exam. Asked why and couldn't get an answer. Needed steroid shots for both cats and was charged $69.00/shot. Every other vet I've gone to charges $38.83 for exact same shot. Asked why and was told they could charge whatever they wanted. I Will Never step foot in that scamming place again.
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April 2023 by Karen S.
Took my 13 year old in for wellness visit. It was our first time here in several years because we moved to the other side of town and got vet there. Because of expense of VCA affiliated facility there, decided to go the extra few miles to come back here. Everyone was very welcoming at the desk and we were scheduled to see Dr Beyerinck. He was wonderful with my anxious dog, Stella, and gave a thorough exam, while speaking to me about my questions and her care. He did not push any unnecessary procedures on us,saying "if she develops any problems we can do it then". Gave kudos for the condition of her teeth, and sent us on our way! We later had to bring Stella in on an emergent basis for eating dark chocolate (yes, my fault). Dr Yeager took her right back for treatment. When she brought her back, Stella was very happy and Dr. Remarked how nice it was to have a cooperative dog! I LOVE these people! Highly recommend
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March 2023 by Jeff W.
I take all my animals here. Getting my first pet in here took a little while but I was not in a huge hurry. I just needed to get a checkup done on her. The staff have been super helpful and great with my animals. I now have all three dogs going here and I could not be happier with the service and care that my pets receive.
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March 2022 by Kim Pennington
First vet visit for my calico Gracie. They were amazing with her♡♡
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March 2022 by Charles Bale
I called today and asked about my bill for a travel certificate. It was $220. Ashley put on one of the doctors on the phone and we discussed it briefly and he told me that if I didn't like it I should go to another vet. I will take his advice because the vet down the road charges about $150 less. What an arrogant individual this Dr was. I was only calling to bring to their attention that the price was triple what others charge and he basically told me to pack sand. Nice
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February 2022 by Mary Ann Vaughan
They are not my regular vet but worked my dog in, diagnosed an uti, and put him on antibiotics. They saved his life
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February 2022 by susan nakaba
Been our family vet for a lot of yearsWonderful, caring, excellent care
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December 2021 by Jan Shepherd
Bush doctors are caring and friendly. Your pets are as important to them as they are to you. We have been patients of theirs since 1974. I think that says a lot. The doctors may have changed but the caring has not.
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December 2021 by Linda F.
We have been taking our dogs here for over 5 years. When covid hit more people became pet owners and Bush just kept adding patients. Resulting in appointments taking longer to get. This was not too bad as long as there was nothing critical. However, this past week, I call because my dog was in extreme pain, not moving, moaning. They did not care. I called at 8 in the morning, then again at 9. Both times the receptionist was curt. They finally tried to return my call at 1230 via email. By that time I had called 20 different vets and found someone willing to help. I responding to the email, telling them I had found someone more compassionate. The office manage sent me back an extremely curt email and my dogs records. My dog died that day. Could they have helped? Who knows but I would at least like a call, maybe pain meds to help my poor dog. He suffered. Thankfully we found another vet that cared and returned my call, Yup take your dog here if you think this was compassionate.
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October 2021 by Gail V Davis
From the moment we walk through the door, we always receive the kindest and most compassionate care. The staff is awesome, and we love our vets!
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September 2021 by Kris Christensen
They are so kind and really care for your animal. Also they get you in as fast as they can, when you think it's important.
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July 2021 by Mia Thompson
Very caring knowledge staff from start to finish. I have been going there for years. I was there this weekend with two of my cats. The doctor was the best…she always is!