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July 2024 by Rachel Jameson
I believe the website. Paid for expedited shipping.
No shipping. No product. Phone calls go straight to voicemail and are never returned, emails are not returned, no contact made, And now I have to start the search over again for new parts, pay for shop fees for my car to sit in the shop while I was waiting for this part, and dispute with my bank the charge.
Total Scam! Honestly overseas Chinese sellers have been 100% better than this.
Sad.
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July 2024 by Heak2
This is happening to me now as it did to another guy. I placed an order 6 days ago and I have not gotten any shipping confirmation. I called but again just voice message and I decided to email them twice without a response. I started to feel that I have been scammed out of my money. Like the other guy said, I should have done my homework before placing the order with this place.
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May 2024 by Bob Garritano
Do not buy anything from these people. They do not respond. There is no tracking. They took my money but delivered no product. I'm still waiting a month. Beware. Find it somewhere else.
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May 2024 by Damien Bertolo
Beware: they may not be in business.
Website still shows an "inventory clear out" discount code, with "2020" in the title. I should have caught that before I ordered.
Ordered parts on 4/6, that were listed as next day shipping. On 4/13 I still did not receive my order. So, I emailed them hoping to get some sort of update. I've heard nothing. I attempted to call, but they only offer voice-mail. I left a voice mail.
It's been a month since purchase, 2 weeks since email and a couple of days since I left a voicemail. It doesn't look like they wver charged me. I've had no responses... I'm not sure if they are even in business.
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May 2024 by George Avendt
good products, but no shipment confirmation, no tracking, no response to email requests for shipment verification, no response to phone messages requesting shipment verification. 10 days since order, no confidence. the same thing happened on my last order with them!
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April 2024 by Richard Dunkelberger
Ordered a few lengths of dooredge. Never received them. Calls, emails, no response. Called my credit card company and contested the charges. Oh well,,,
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February 2024 by elena hernandez
After 3 months and many emails to your company we finally received our order and we will be able to fixe our tires from our handicap van. Thank you for taking us in consideration.
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January 2024 by Jonathan Lee
Sent multiple emails and left VM's with no response concerning an order. Of course the product never showed either.
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September 2023 by Ali T
I do not advise you to deal with them unless the item is absolutely not available anywhere else. Probably not spam, more likely they are out of business. I ordered items and the amount was initially deducted but without confirmation email. After few days when I emailed them, they informed me that the item is not in stock, and apparently they are just liquidating whatever left and not bringing new stocks. I guess Covid impacted their business as the negative reviews seem to be after Covid. Although I did not get my item, I am giving 3 stars because I got my money back.
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September 2023 by Donald Trent
Super great transition they package stuff so you can decide what is best for you. Super great experience if you’re thinking about it you’re in good hands.
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September 2023 by Jenny Stritzel
What a scam! I placed and paid for tools for my son and never received so much as a tracking number. No response to calls or emails. They sure got their money tho!
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September 2023 by shadowknight117
Disappointed on how they run things based on their online orders, I was thinking to buy some but seeing the reviews, I'm going to find some place else.
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September 2023 by Houston Masamune
Ordered some parts and it’s been more than a week. Tried calling no answer and emailed also. Very unprofessional and seems like this business is a scam
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September 2023 by Astrid Cuthbertson
Perfect fit thanks to accurate web description. Timely shipping.
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September 2023 by Conrado Jiménez
Terrible service!!! They never answer calls or messages. Plus the products take too long to arrive! Honestly, there are better companies with better customer service.