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February 2024 by Carrie Macomber
Super lame that both the Eugene and Springfield stores are closed. Because no one can help me with my ACP application (deadline is February 7th), I have no choice but to switch to a new carrier. I was a loyal customer for over six years too.
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January 2024 by Dennis Moxness
the people running it don't know their stuff no help , why is it closed might as well be closed people there of no help.
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December 2023 by Gregory Petersen
Great deals!
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December 2023 by Kim Kneeland
Amazing service!
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November 2023 by Pandora Pink
It is absolutely unbelievable how there are people that work here, standing at the counter, maintaining employment, who literally have *no* idea what is going on - and I am not exaggerating. There was one girl when I came back the following day - and she seemed to have a pretty good grip on things.... So I gave it another star, but aside from that person, I was blown away. And not in a good way.
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November 2023 by Chris Timmons
Rebecca thanks for all the awesome help on our new phones and plans and for being super helpful explaining stuff to me
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October 2023 by Jeniece McCoy
Went in to get help with my phone and employee looked annoyed that she had to put her phone down. No other customers were in the store but me. I explained my issue with the phone, she said I can't help you if you don't have a pin, I did have a pin but for some reason it wouldn't take it, so instead of troubleshooting, she just handed the phone back to me. She said I needed to call customer service, I told her I can't make outgoing calls, I ended up leaving and went back to t mobile. T-mobile had my phone working in less than 5 minutes. That is good customer service. Thank you t mobile. ?
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September 2023 by Steven M
I ended up taking my phone in after talking to customer service on and off since the middle of last year (2022) while consistently dealing with the same issues. The gentleman behind the counter fixed said issues in about half an hour, taught me a lot about mobile networking, was super nice, and did it all as a courtesy because I had been dealing with it for so long. Originally it would have been $10 because I wanted just the SIM card, then I opted to do the $35 service to help make sure things went smoothly. It actually ended up that I didn't need either, I kept my current SIM and I had my issues fixed in-store, which was certainly wonderful. Thanks again!
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September 2023 by Yvonne Ballard
Great place to get phone service
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September 2023 by Gunn Waterhouse
Long waits rude employees tech support sucks stuffy store no ventilation better deals on Mars avoid
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August 2023 by Jeffrey Feaster
Great time in Oregon, but it rains a lot lmaohaha ??????????️☂️☔??️
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July 2023 by Michelle Frambes
The manager at the W11th store is the laziest, rudest, most unprofessional person I have ever dealt with. I gave him $30 more then my bill to add to my account and he didn't. It never showed up and when I came back in to ask about it he conveniently didn't remember. Then when I tried adding my daughter to my plan he "couldn't add her phone" not because he couldn't but because he was to lazy to do it.
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July 2023 by Andy Hendricks-Mack
The past few times I’ve tried to come in (this time around 4pm) it says they are open online, lights are on, open sign on but the door is locked. Not answering the phone, very unprofessional.
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March 2023 by Shawn Tapley
Both Apps for managing your account are broken, customer support line is just a message apologizing for that with no other options to pay your bill or speak to someone about it. Calling the store doesn't seem to work either. No voice-mail or phone tree, just a busy signal. Do not buy boost mobile from this store or any other.
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March 2023 by Erika Vaughn
I've been a loyal customer for about 6 years!
