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December 2023 by T M.
The young man with red hair is always very professional and nice . He does a great job ! The selection and prices are good !
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December 2023 by TODD ANSON
Ive always liked big lots.Mainly because it rhymes with, PIG SNOTS!!????????
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November 2023 by Weena J
I always find things I wouldn't find at other stores. Employee interaction was good. Will go back again soon to do Christmas shopping.
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November 2023 by Rhonda Collins
This store is clean and organized. I like the selection of items for the kitchen and bathroom. Nice helpful staff members.
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November 2023 by Angie Hinds
If I could leave zero stars I would... never purchase furniture from here... if there are any issues they are unwilling to help. I had one of the worst customer service experiences here. Very condescending rude management.
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November 2023 by Danielle Bennick
Great deals on everything! And great holiday stuff to choose from!
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September 2023 by Derek Bowen
Had what we needed and service was great. Very helpful staff.
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September 2023 by April JL
Great prices and deals. The workers are always friendly & helpful
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September 2023 by Samantha Lacey
Great place! Kids always enjoyed going in.
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August 2023 by Timothy Burgin
It's well stocked with overstock and products I don't need.
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July 2023 by Lyn Turner
Excellent customer service! Friendly and helpful staff. Thank you, Taylor, for your help with the furniture!
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July 2023 by Troy Ahmann
Not sure what to say....stocking is okay, cashier's are in frequent and bathrooms are locked....
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July 2023 by Miranda G.
Today I called to ask about a specific item, and the lady on the phone had someone check in the back, and the item wasn't even on the shelf yet, but she went above and beyond and offered to bring two sizes out from the back for me for when I got there! We bought some more things as we were there and they already had Halloween things out and it's only July which made me soooo happy! I wish I'd known her name but everyone there was so upbeat, helpful and nice and the selection is very impressive!
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July 2023 by Amber
I don't know the name of the cashier but my experience with him was so awful and actually pretty hurtful to be honest. The Springfield location is much better, it's just further away but worth it.I understand that its hard working retail and cashiering is unpleasant, especially if you're the only register open. Been there. Empathize so much. BUT I was literally the only customer he had and even before that, he assumed I was shoplifting based on my appearance. So dude needs to re-watch the training videos or possibly reconsider his role in the company. Like maybe one where he's not around people.Beyond that i did get a pretty cool decorative tray. I like it. Neon green!
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April 2023 by Gracie noelle
As with everything it has gotten more expensive. I do like the layout of the store and the selections. And the staff is really funny and great customer service.
