“Hassle Free and Amazing Customer Service!!! Getting your car into the shop is always hard and when it’s an insurance claim it’s even more complicated. This shop is the exception! The helpfulness from the employees from beginning to end was magnificent and I would recommend them to anyone needing their car repaired!”
“I took my Subaru to this auto body shop after getting rear-ended. They did a fantastic job and helped put me at ease in what was an otherwise stressful situation! The repairs were done quickly and even finished ahead of schedule! The car looks amazing and basically brand new. The customer service was top-notch—everyone was friendly, helpful, and kept me in the loop the whole time. I highly recommend this place if you’re looking for quality work and a team that really cares.”
“Great place to shop. Bob will research all your parts and find the perfect one for you. There was a problem (caused by me) and he replaced the part with what I really needed for free. I didn't have to deal with return paperwork and shipping.”
“We met them at the RV show in Eugene and most likely out of all the dealers will be purchasing from this group by next May . No pressure just good descriptions of what there is to offer ..what we would need to tow etc.”
“I went in for a key that I lost and was so worried on how to get a key for my Line X topper. I was greeted with absolute amazing kind service from a wonderful gentleman. He went above and beyond to get me in my topper. Then a couple days later in came my key. When i got there, both gentlemen came out and put the parts back in to make sure I was safe in my topper. WHAT AMAZING CUSTOMER SERVICE HERE! THANK YOU!”
9AM - 6PM
1090 Bailey Hill Rd Unit C, Eugene“Rudy the owner, and his team was extremely professional and amazing. They did exactly what I needed to get my car looking new again!! I’ll forever go here for all my auto body needs!!”
“We had a great experience with the service team, they were very accommodating, they shuttled us to and from our choice of places, which was very nice. They went over and informed us clearly about which services they provided and what our results were after their inspections. Great job Kendall of Eugene”
7:30AM - 5:30PM
1700 W 2nd Ave, Eugene“Came in clutch when I was in a pinch! The rusty screws on my back license plate would not come off. I pulled up to Caliber, and they took excellent care of my car. The team selflessly helped me from start to finish and even installed my new plates. They treated me with honesty and went the distance. I would definitely recommend them!”
“A friend of mine suggested we go here for some help with our lithium phosphate RV battery. Devlin and his team were INCREDIBLY helpful and super knowledgeable in this rapidly emerging field. Based on my experience with this shop and all the amazing reviews, when we're back in Eugene next year, I'm seriously considering taking our RV here to make sure further upgrades to our electrical system.”
“had an amazing experience here buying my first brand new subaru. HUGE shoutout to shannon. she was an absolute doll, didn’t pressure us, was very informative and most importantly to us was so patient with me and my mom. she was willing to help me choose my best option and got me what i felt like was a good deal. if you go here choose shannon as your sales rep. you won’t regret it.”
“Rick!!! Rick was an amazing salesman!!! Helpful, knowledgeable and extremely kind when I returned to mazad to buy my 3rd cx5...These folks are great, I'll be back!!!”
“Excellent customer service, reasonable price. Chris is a very friendly person, explained the process that would make my car looking good again. Didn't try to upscale a dent into a process of cutting away the quarter panel and welding a new piece and repaint. I highly recommend Chis and team!”
“Amanda my service writer or rep in the service department at kendall Honda of Eugene went above and beyond. Amanda spent many hours with an insurance co. getting my car back on the road as soon as possible. I couidnt be more pleased with her service.”
“Performed excellent work on our Audi Q3 from damage when a deer jumped into traffic on the coast. Brook stayed in communication with both us and our insurance company through the whole process. He’s very knowledgeable, does outstanding work on luxury style vehicles, all vehicles, and made it look like new. He took excellent care of us and we’re happy to recommend him to anyone. We’re very happy with the results.Services: Painting”
“Built a relationship with these guys that will last a lifetime, Devin the owner and Omar in sales. These guys are amazing, they blew me away with the presentation of the vehicle and didn’t stop there.
You have to take my word for it and make it your 1 stop shop for performance to maintenance to state inspection.”
“Brought my car in for an estimate, Craig gave me a quote to replace the two damaged doors ( 2000 Subaru legacy) as neither the drivers or rear passenger doors would open. Brought my car in and they replaced the doors, shimmed them so they would open and close better, painted to match the color beautifully, in the time allocated. I couldn't be more pleased with the service Craig and the rest of the staff provided me.”
8AM - 5PM
1033 Wilson St, Eugene“I was not born yesterday and can vouch for the impeccably impressive work and service of this family-owned auto body shop. Kustom Auto is absolutely fantastic. Almost makes me want to have another fender bender just to be treated again with such wonderful decency. Thank you Maddie, your mom, your dad, and everyone else at Kustom Auto for getting me back on the road!”
9AM - 7PM
2200 Martin Luther King Jr Blvd, Eugene“Mercedes of Eugene and Matthew in particular are always on point.
Providing meticulous care and superior service.
I was chauffeured home after my drop off.
I was picked up after my car was serviced.
I was given the results of my service and provided a rational plan forward.
I’ve been looking at other car brands but will probably stay with Mercedes simply because of the dealership personnel”
“Super friendly people! They mostly cary one brand, but its all products that are on trend, like ph-neutral iron remover. They cary one and five gallon containers of some of their products which is a big plus to me.”
8AM - 5:30PM
1625 Prairie Rd, Eugene“Biggest and most organized wrecking yard in Eugene.Hank helped me out and he is awesome and help me find the part needed with their very well organized grid system.I'll definitely be coming back in the future when I have car projects. ?”
“Canopies Plus took the time to help me out with some questions I had about a canopy they didn't sell me. I was very impressed by their professionalism and kindness and will absolutely be looking to them the next time I need to purchase a canopy.
If they do such a good job of taking care of people who aren't their customers, it's a safe bet they do an outstanding job for people who are.”
7:30AM - 5:30PM
2700 W 11th Ave, Eugene“I have done business with AutoCraft many many years. I know when I get my automobile back it is going to look as good as it was when I bought it new and drove it off the sales lot. Good Job!”
7:30AM - 10PM
2075 River Rd, Eugene“This place is so cool I bought a new light for my car and they were very nice and installed it for me with no extra fee and they also have great customer service”
“I brought a malfunctioning alternator in that nobody could find a replacement for, 10 minutes before closing on Friday. I got a call Monday at about 12 noon. Went down and picked up a fully repaired alternator cleaned up and looking brand new. I also saved allot of money! Very good experience, and would highly recommend weather you have a hard to find alternator or starter, or if you want to see if what you have is worth having repaired.”
“Great people and wonderful service. Robert is someone who is looking out for people and wants to help. He got my car in right away and when it was best for me, and also presented all my options for repair so I can make the best financial decision for me. He’s a family man and is doing his best to support the community. What a great experience. I will be back here with any other work I will need in the future and am thankful Eugene has a trusted auto body shop.”
7:30AM - 9PM
2020 W 11th Ave, Eugene“They are so nice!! Helped me when some lights came on in my car, they brought out a code reader, attached it and told me what was wrong. All free! Shout out to O’Reillys!”
7:30AM - 5:30PM
660 W 6th Ave, Eugene“The only mechanic I’ve engaged with who has called me just to update me about what they’ve found or not found despite the diagnostics not being done. This really helped give me the opportunity to answer any dumb non-car-person questions I might have cooked up and gave me confidence they cared about getting me back on the road. Thoughtful customer service from a shop that actually turns wrenches is a rare combo, Jackson’s makes that happen.”
7:30AM - 9PM
530 State Hwy 99 N, Eugene“Just make a quick stop at Advance Auto to check if they could charge my 12 volt solar battery like all the *big name * Auto parts store advertised ,and I was littery blown away how friendly they were to me, great customer service, hands down the Best thing going here in Eugene.”
7:30AM - 10PM
823 State Hwy 99 N, Eugene“Have a friend that works here, but not being biased. All the staff have been helpful in finding and getting me the correct parts for my motorhome chassis, which is older, and can be a challenge sometimes.”
“Old Dominion is a wonderful local business. I have had the privilege of receiving superb customer service from this collision repair service twice. They made my Tesla as good as new. They also provided weekly progress updates while my car was being repaired, and assisted me through the claims processing with insurance. I recommend them highly!”