-
January 2024 by Josh Sexton
Mike is Great. West 11th location is da bestest. Lacey is learning but she is doing Fantastic
-
January 2024 by Teresa Orlando
Aarons is a great place to rent from I fell behind 3 months on my payments and even broke my 65 inch and they still helped me out I especially want to thank ABBY for all here help
-
December 2023 by Shaina Johnson
Great prices and helpful people that go above and beyond!
-
September 2023 by Dustin Asay
Purchased a lot of things from them they've always taken care of me and worked with me. It's been an awesome experience purchasing from them
-
July 2023 by Kay Flem
Horrible service. Was told I could get two things then filled out appli action denying me. Don't say one thing and then go hide in the office.. I left because the computer said I was denied. I wasn't talked to afterward.
-
July 2023 by Chaplain Anderson
We have a Friend who rented from this Company and had to return an item that she had for awhile. It was clean when returned but the problem is this Company Charged her another month after she returned it! And now they are refusing to return her money and they won't even return her phone calls. This sounds like a very shady Company and I would advise against using them in the future.
-
November 2022 by Crow
Great place to find what you need. Got a great Gaming laptop from here!
-
November 2022 by Dana Wood
Will ABSOLUTELY NEVER RENT HERE AGAIN. I've been a customer for YEARS, the one time I needed something in regards to SAFETY, it was put off. Customer service has been sub par, someone tried to explain "healthcare" to me as someone who works in Healthcare. Definitely not worth it if you ever need maintenance or returns, or need help fixing anything.
-
November 2022 by adria mankute
Got exactly what I was looking for and everyone was super nice. Delivered same day!
-
July 2022 by Paul Upshaw
Bed room night stands 3 big screen tvs leather.couch chair and love seat .
-
May 2022 by Danial Oconner
Has bad attitudes from most of the employees bad customer service.bad products as well. Can't get any money back.
-
February 2022 by Danielle Koehn
The west 11th store has the worst customer service EVER!!!! I was two days late on my payment and when they called to inquire about it which is fine, I told Katie the associate that I got paid on a certain date a few days later and would make my payment then. She was so rude and insinuated that I was lying about my pay date. I told her I called a few times the day before to let them know when I would be paying it and got no answer and she again she was rude and said " ya, I'm sure you did" insinuating that I was lying again. I will never purchase anything from Aarons again!!
-
February 2022 by KC Cheri
When in yesterday evening with my husband and our small daughter, to return an item we didn't no longer need. I started talking to Abbey the sales associate that was helping my husband. She looked at me and said, "you don't need to talk at all, you're not in the account, and you weren't here when the transaction was made." I was appalled, in disbelief, and shocked a customer rep would say this to a customers wife. It got so bad her manager had to tell her to go sit in the back while she finished the transaction and added me to my husband's account. Abbey shouldn't be working with customer service. She's rude, has a nasty attitude towards people, and she is mean. She gave me a horrible experience at Aaron's.
-
January 2022 by Randy Marrs
I got a used washer and dryer from them and they didn't clean up all the clothes that fell into the machine and what really gets my goat is they told it was working great
-
January 2022 by Shelly Turner
I still give the same rating lots of lip service. They tell me I'm a good customer but they sure don't act like it. Actions speak louder than words
