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July 2022 by Karen C.
Dwayne is so honest and nice he did more than any other place in Eugene did so we could get back to Cali thanks Dwayne.Karen Lynne and Nessa
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July 2022 by Kenny W.
The guy runs a post office and an RV parts shop, he is not ADA accessible, his prices are high, and if you buy a product - good luck because it most likely will be broken before you open it, or hard as a rock , just like the rtv sealant I bought , and the bathroom fan that doesn't work. He gossips about his neighbors and even pulled a gun on a customer last time I was in there. Northwest RV supply may be a little out of the way, but definitely beats the drama associated with kc trailers
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January 2022 by Phil R.
This clown put a new air conditioner on my travel trailer over the summer and now the roof leaks, when i called this guy he said that the ac cant be the problem, i lived in this thing for 5 years and mot one leak. after this l**** worked on it now it magically leaks...??? I checked every seal and the water leaks right by the ac unit and into the roof. I call him and tell him the problem, he gets mad and hangs up?!?! im going to sue this joke of a company. completely dissatisfied PLEASE GO ELSE WHERE THIS COMPANY IS A JOKE AND THEY WILL RUIN YOUR PROPERTY WITH NO SYMPATHY
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August 2020 by Ernesto A.
My experience with KC trailer services and supply was above and beyond amazing. They were very helpful, and their customer service was great. They are very knowledgeable and helped me with my gas leaks coming from my water heater and my fridge that had bad gas leaks also. I will be returning to them as a repeat customer and continue to send my friends to them as well. I would give KC trailer services and supply 10 stars if I could.
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December 2019 by robin w.
WOW, could not have better service, EVER. Being from out of town, these guys, especially Dwayne helped us get the equipment we needed, installed, and followed up with a call to ask if we had all directions, help we needed. Funny thing, I have a brother named DeWayne, different spelling, we laughed over that, great that this company did all they could and more! Five stars across the board for us, they also let my son know if he needed help any other time, give them a call! We were lucky to make the right call to KC Trailer Service & Supply in Eugene Oregon after all the other, shoulda, coulda, woulda, companies!
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September 2019 by Joyce B.
Has anyone noticed there is not one positive review of this company? This is a follow-up to my previous post with regard to the faulty and dangerous installation of my tow vehicles braking system. I had to take him to small claims court. I won the judgement and the judge threw out the counter suit. This despite the fact that he lied through his teeth, perjuring himself in court. Wild stories about me pleading that I was poor, that he gave me food for my dogs, etc. I have no idea how he came up with these stories but 'oh well'. I fully expect I will not be able to recover my $. He is a crook and will figure out how to dodge what he owes me. But I am happy that I won the case. He stated in mediation 'it doesn't matter, I'm closing the business and retiring'. That is my goal really, that he can't put someone else in danger. Mission accomplished if he does retire. Then I will have won twice!
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November 2018 by shawnie m.
Do yourself a favor a find another business to give your hard earned money to. Not sure why but they said everything was fixed on the heater but when we went to use it 30 min later it was still not blowing hot air. Guess I'll find some one else to fix it.
