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November 2023 by Orygun Freedomgal
Not only does the app not work in store, but after placing an online order and being told after driving to the store they didn't have time to fill it (and the store was very empty), the app wouldn't let us reschedule the pick-up time. After contacting the store and being told they couldn't do anything to fix it until I rescheduled it on the app I contacted customer service on the app. I was told to contact the store! Their only solution was a refund which will take 7 days. I received a call from them after I canceled my order stating they can manually do my order since they had a printed copy but they'll have to charge me again.Safeway lost a customer today.
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September 2023 by Sharlee H.
Safeway in Enterprise Oregon us by far, the WORST store I have ever been in. Constantly out of everything. The isles are always blocked with people stocking during the day, but they are still out of everything. It's dirty, the floors are disgusting, the produce goes bad within a day or two, and the management doesn't seem to care. I went in today at 4pm to pick up chicken for dinner. There were no rotisserie chickens on the shelves, and when I went to the deli, there was a sign that said, "be back in 10 minutes". 10 minutes from when???? There was no time on the note. I walked out without buying anything. I have talked to so many people in the community that are so disappointed in this store!!!
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September 2023 by K B
0 employees to check out $300+ worth of groceries. Corporate America. I'll be shopping at Dollar Stretcher in the future.
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August 2023 by G Big
This is why the food at this store is bad or goes bad shortly after purchase.Several carts full of food that should be refrigerated, but is not.I see this all the time, Safeway managers, when are you going to care ????
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July 2023 by Dianne M.
Yesterday my husband did our weekly grocery shopping and told me about his experience when he arrived home. When he came to check out (this was late afternoon), there was only one checker on duty. Apparently the others were on break, and she was a newer employee being instructed by her manager to go on her break, because she "needed to take her break on time ". This despite being the only checker with customers waiting. There are also now newly installed banks of self checkout stations, so I assume part of the rationale here is to get customers to use the self checkout, tsk. If this is what is going on, Safeway must think that since it's the only large supermarket in the area, that it can do as it pleases, and the locals will just have to take it. My husband tells me they're has been lots of turnover there lately, too. Well, guess what Albertsons/Safeway! There are other stores here, not to mention Amazon. I'm not using self checkout so you can reduce your work force or browbeat your employees, and I doubt I'm alone in that feeling. For the record, this store is always clean, there is good variety of merchandise, the shelves are normally well stocked, and the employees have been cheerful and helpful. I have enjoyed shopping there.
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June 2023 by Tim Eagle
This is a clean store, but the prices are usually too high. You have to really look for deals with your Safeway membership to find cheaper items. Great customer service and typically has everything I'm looking for.
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June 2023 by Brynne Evers-Hood
The store overall was fine. But the worker we encountered with checkout, was really difficult. She was not friendly at all. My daughter felt a little uncomfortable, but I think the worker was probably just having a bad day. The store was fine, just that worker needed to be talked to.
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June 2023 by Sharlee House
Enterprise, Oregon Safeway is possibly the worst grocery store I have ever been to!!!! Always running out of products, yet they are constantly blocking the isles with shelf stocking?? It's dirty and they are under staffed, the produce is not fresh, goes bad in one day. I have heard numerous complaints from the locals who have shared my same experiences. I have shopped at Safeway for years, and this is by far, the WORST!!! Unfortunately we don't have much for choices in our small community.
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June 2023 by Rhiannon Bockus
Not a lot of choices for grocery stores in this area, but nice stop before you hit Wallowa Lake as prices are a little bit higher in Joseph and beyond. Basic necessities, fair prices!
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June 2023 by Clean Slate Dirty Tires
Surprisingly good selection of everything for such a small store. Usually pretty well stocked too.
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June 2023 by Peggie Ellis
Long pharmacy lines short handed takes several day to fill prescriptions not the pharmacist fault just hard to find employees
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May 2023 by The Photographer
I enjoy the products here and the customer service is very personable.
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March 2023 by Xruler75
Nice little hometown store. Quite the variety of items.
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March 2023 by K. B.
There is an employee/cashier named Jennifer, heavy set, and short blue hair. She is always sitting, not standing, complaining of how many people are in her line, and today she was wearing sunglasses while checking, and we caught her with her hands down the front of her pants tucked under belly roll before she started scanning items. That was very unsanitary and disturbing to say the least. She has also tried to tell us how to parent when disciplining our son in her line. I personally will never go through her line again. Not too mention when I asked her where something was she said she was off the clock and told me I needed to find someone else. This isn’t the first time I’ve had issues with her. My boyfriend won’t even go through her line and neither do my coworkers. I have heard other employees of Safeway making comments and complaints about her as well. I really do hope something is done.
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January 2023 by Dawn Weber
While shopping today at Safeway, I needed to purchase some OTC medicine. I am a person who is 50+ and have difficulty reading labels due to poor vision.While I was squatting down close to the OTC meds to read them from the self, I hear a woman’s voice say @are you in line, hey you !” It’s the cashier from the pharmacy. I said no, I am just looking at the Tylenol.After making my selections of pain relievers, I get in line at the pharmacy to pay because I have an HSA account and need to make the purchase separately from my grocery.I walk up and placed my 3 bottles of OTC meds on the counter for the cashier to ring me out. As I was pulling my HSA card out of my wallet, the same cashier wearing a name tag (Melanie) very rudely in a abrupt tone of voice asked” Do you want to pay for this here?” I said , yes. She then went on to say,” I have no idea what you want.” she used the very same tone of voice, like I was bothering her. I felt like correcting her myself but I just reported it to store management.Honestly, where did the appropriate way to treat a customer and person go trying to get their medication?Sorry Melanie, I am not impressed by how you treated me as a paying customer, also I suggest Safeway needs to train skills on the very basics with this employee. I bet most people would know if they were the cashier and the customer puts the merchandise on the counter in font of them at a cash register, they want to purchase the merchandise, the customer should not have to explain themselves. Melanie needs to be trained on what is the appropriate tone of voice and the way a customer should be treated, because she did a horrible job .