Ace Eagle Point Hardware & Rental is a welcoming and helpful local store known for its excellent customer service. Customers appreciate the friendly and respectful staff who take the time to explain different options for tools and supplies, making shopping a pleasant experience. The store offers a good selection of products, often at prices that are better than larger chain stores, and provides a much faster shopping experience without the hassle of wandering through big home and garden centers. Families enjoy the store’s kid-friendly features, such as a shopping cart for children, a hop scotch rug, and popcorn, creating a fun and inviting environment. The staff is consistently praised for going above and beyond, with one customer highlighting their quick response and efforts to make things right after a minor issue. Overall, customers feel like they are treated like neighbors, with employees who are helpful, respectful, and dedicated to providing great service every time they visit.
All the employees knew where everything was super helpful. Easy to get any supplies.
August 2025
The customer service is above and beyond. My granddaughter loves to go with me because the have a shopping cart her size, a hop scotch rug and popcorn lol I know if I have any DIY questions they will always help.
July 2025
Very kind. Knew what I wanted and where it was. It's always a good experience. I wish I could have spent more.🙂
