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August 2024 by Socio Homie
This was my first time applying for a passport and everything went wrong. First, my passport book and card came out with a wrong date of birth despite having to send my birth certificate, how could they mess up if the proof was right there…. What was the point of asking then? But I don’t blame the employees for that, but when I went there to fix it, I sent my documents to correct it and told a woman in the Dundee passport office about the book that came out wrong and she immediately stopped listening and said she understands the whole deal. I thought she saw that I needed passport book, and passport CARD to be fixed. I head home ready to put my birth certificate away (she said I didn’t need it) and I saw that in the envelope I brought my stuff in, my Passport card was still there and didn’t get sent to be fixed…. So I went back with new documents and my card. This time it was Steven who helped me, he was very nice and helpful. He said my birth certificate was needed to be sent too with my book to be fixed in order to verify what exactly gotta be changed…. So now what? Hopefully my book gets my date of birth correct since at least I know my card will for sure have to get fixed ? but the fact that I even had to pay a $10 fee twice to correct this places mistakes is so annoying. This could’ve been easily avoided if the first woman could’ve let me finish my sentence by reminding her how my passport card needs to be fixed too.
I was even considering registering myself to vote and submit my application here, but I bet if I make my voting registration over there, they’ll manage to mess up on my ballot and vote for the wrong candidate ?
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April 2024 by Theory Vineyard
Dundee is my local post office and I actually look forward to going in and seeing the staff and taking care of business. They are personal, friendly and professional with small town care and attention. Thank you for taking such good care of us!
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December 2023 by Debbie Sauer
They said they could hold my mail for 30 days, when I went to pick it up within the 30 day period they had returned all of my mail to the senders. This happened to me not once but twice.
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November 2023 by Mow Mow Mow The Mower Kid
Don't recommend going here, they treat you with such disrespect that you just wanna punch them in the face, they also stay on their phones and throw packages around
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October 2023 by soberups97
I showed up with a completed passport application, hoping just to *schedule* a time to get photographed and processed. Dani took a look at the clock and said “lets do it NOW” so 5 minutes later I walked out of there, photo taken and application submitted. It doesn’t get any better than that.
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October 2023 by John Garland
Great customer service and knowledgeable prompt staff. Yay small towns?
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September 2023 by M P
I'm in my 30s and I have only ever had 1 positive interaction at a post office in my entire life. I arrived for my appointment 30 minutes early expecting the worst. However, getting my passport application in with Dani is now the second positive interaction I've had at a post office. She was on point, approachable, knowledgeable, friendly and overall a solid professional.
I hope she is generously rewarded and supported for her excellence.
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August 2023 by Lucia Barajas
Stopped by today 8/30/23 for a passport appointment and I was lucky enough to have met DANI!! Before making the appointment I had to read any recent review and seen one about her "Dani" she really is friendly, professional and quick... ect. I very much recommend anyone looking to book a future passport appointment do so here. Thank u Dani ?
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March 2023 by Matthew Pollett
I'm in my 30s and I have only ever had 1 positive interaction at a post office in my entire life. I arrived for my appointment 30 minutes early expecting the worst. However, getting my passport application in with Dani is now the second positive interaction I've had at a post office. She was on point, approachable, knowledgeable, friendly and overall a solid professional.I hope she is generously rewarded and supported for her excellence.
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February 2021 by Joe Summers
Very thankful for their service!
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November 2016 by Cody Mariner
Always helpfull people behind the counter.