Umpqua Bank's Dallas branch has a reputation for excellent service. The team is considered considerate, responsive, competent, and professional, providing consistently superior service over several years. Customers appreciate working with the branch through any problem, highlighting positive experiences. The staff, including the manager, is helpful and friendly, making it easy for businesses to manage accounts despite occasional short staffing. Customers find the process simple and appreciate the branch’s willingness to work around their schedules, making it a reliable and friendly place for banking needs.
The team at the Dallas branch are GREAT! Considerate, responsive, competent and professional. We have banked with them for several years and the service has always been consistently superior.
September 2023
If you are looking for friendly, this isn’t where you want to go. There is a lady that often helps me in the drive through & she is great! But other than that if you need something you will be made to feel like a nuisance.
March 2023
Has always been a wonderful branch of Columbia bank to work with through any problem! I don't regret opening account with them in the slightest.
