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November 2023 by Bruce Ruhnow
You get the feeling these guys are there to help and I always have the feeling they honest. Hard to find good business ethics these days.
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October 2023 by Taylor Kunhardt
Superb customer service. They are fast, friendly, attentive, knowledgeable. Staff will answer questions patiently and their prices are transparent and fair. Thank you Point S!
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October 2023 by Brooke Fisher
Roy and crew at Point S went above and beyond to get my car back on the road in a timely fashion. Roy navigated some hiccups with ease and made sure everything was properly taken care of. I've gone to Point S for years and I'm always so grateful afterwards for their care and transparency. Thank you!Service: Tires
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October 2023 by The Chronicle 1909 Staff
Rory and his team at Point S in Creswell are top-of-the-line professionals. Personable and all of the subject-matter expertise you could want to ensure your car runs perfectly. Rory is also a supporter of The Chronicle, helping serve rural readers with hyper-local news and information.Services: Tires
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October 2023 by Jay P.
Follow up review: I stopped in to get new tires and an oil change a few weeks ago. It was quick and easy with good communication on the process so I gave them 5 stars.I stopped in again and received the same level of service so I am following up with another 5 star review.The service bay is first come first serve and I was a bit leery at first but after 3 visits and amazing service each time, I am a fan!It is well worth the drive if you are in the Springfield/Eugene area. Point S is just a minute off of I 5 and the service is amazing.
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September 2023 by Dondie Seratte
Had great customer service, friendly, fast, but didn't do all that we talked about having done, they forgot.
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August 2023 by Jessica Baker
Always great service and customer service. The quick lube guys are hands down the best. Brought my daughter to have her first oil change in her car and they walked her thru the process.Service: Oil change
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August 2023 by Nicole S.
If you want work on your tires or an oil change they are great. If you want actual mechanical work done then dont waste your time. I had made an appointment with my car and took time off work to take it down there only to find that they forgot to schedule my appointment. The guy in charge came out and threw out several idea on what could be wrong with my car then finally settled on one thing. I made another appointment and had the work done, paid and took home the car and had the same issues still. Took it back in and did more work, took it home and still had the same issues. Now i would have taken this as a one off but my parents who are on a fixed income took their Suburban in for issues starting and they did work on it, sent it home and it still had issues starting. My dad invested thousands of dollars in this old truck because they cant afford a new one but it got to the point he could no longer afford these "Repairs" that didnt repair anything!!! He found someone we knew to look at it for free, whom he didnt know had mechanic experience, this guy found that the starter was broken in half. Honestly how does a paid mechanic not check the starter and throws a bunch of useless parts on the this vehicle, charging people a fortune. If it was just 1 bad experience thats one thing but two things where useless works is being done and the vehicle is being sent home saying "its fixed"..... they need held accountable.
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August 2023 by Deirdre Curley (Sayuri Sensei)
Driving down I-5 from a longer trip, my oil light came on. I pulled over to inspect and saw it was indeed low, but I wasn't sure how much exactly or if there were any further issues. Luckily, they were right across the street from the 76. They were so polite and offered to top off the oil and quickly check to make sure there wasn't a bigger issue. I appreciate the helpful service and friendliness of the crew and would definitely take my vehicle here for maintenance if I lived in the area!
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June 2023 by Reba Stephens
Almost stranded at the beginning of a long trip with a leaky oil filter. They got us right in on a busy day and only charged a small amount. And told us what the issue was. Good people!
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June 2023 by Candie Brush
I'm a newly single woman and had no idea what I was doing.Not only did they treat me kindly, they also were respectful. I was/am very grateful and probably won't go anywhere else now.
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June 2023 by P D
I brought my truck in and told them there was a leak I the AC. They filled it up and it worked for about 1.5 years. Clearly they missed the leak. Fast forward to today, I bring it back to be recharged again and they hand me a paper with $2500 in repairs that need to be done and my AC is not fixed. Now I'm out $275 and still do not have working AC.
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June 2023 by Kim Prescott
We had to do an emergency stop here to have a repair done on our way back from camping and they got us out in an hour and a half. They were great with service and squeezed us in since we were traveling and could not make it home with the problem we had.
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May 2023 by Tiffany StClair
These guys are the only place our family goes to for things as simple as oil changes to major repairs, tires, etc. They're so helpful and approachable. They never try to upsell unnecessary parts and labor due to me being a female either, which I always pay attention to and appreciate. We always recommend them as well. Even better than the Point S in Cottage Grove in my opinion. They offer more services than CG too.
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May 2023 by Michala Morris
Always help full and working in a timely manner. They have great customer service and good prices!
